Patient Access Representative 2 Full Time Bascom Palmer Eye Institute Naples, FL

University of Miami; Naples (FL); Híbrido; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Tuition remission

Competitive benefits package

Descripción de la vacante

The University of Miami Bascom Palmer Eye Institute in Naples, FL is seeking a Patient Access Representative 2 to register patients for clinical services, verify insurance, and collect payments on-site. The role requires collaboration with scheduling and clinical teams to ensure smooth patient flow and accurate financial clearance for services.

Qualified candidates will have a high school diploma or equivalent, at least two years of relevant experience, and strong communication skills.

Formación

• High School Diploma or equivalent and relevant experience, certification, or license may be required.
• Ability to learn new procedures, technologies, and protocols and adapt to changing priorities.
• Strong teamwork and collaboration skills are needed to support patient access workflows.
• Proficiency with office software and basic computer applications is expected.
• Excellent written and verbal communication skills are essential.

Responsabilidades

• Register patients for clinical services by collecting demographic and financial information.
• Verify insurance benefits and eligibility; explain documents to patients.
• Obtain authorizations, pre-certifications, and referrals as needed.
• Collect payments and notify patients of balances or liabilities.
• Collaborate with scheduling to identify add-on patients and streamline workflows.
• Maintain accurate records and documentation in the system of record.
• Adhere to institutional policies and safeguard assets.

Conocimientos

Learning Agility

Teamwork

Technical Proficiency

Communication

Educación

High School Diploma

Herramientas

Microsoft Office

Descripción del empleo

The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Patient Access Representative 2 in Naples, Florida.The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments. **CORE JOB FUNCTIONS** * Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.* Contacts patients’ families or physicians’ offices to obtain missing insurance information.* Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.* Collaborates with scheduling departments to identify add-on patients.* Obtains necessary authorizations, pre-certifications, and referrals.* Notifies patients of liabilities and collects funds.* Maintains appropriate records, files, and accurate documentation in the system of record.* Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.**CORE QUALIFICATION**S Education:High School Diploma or equivalent/relevant experience, certification or license Experience:Minimum 2 years of relevant experience required Knowledge, Skills and Abilities:- Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.- Teamwork: Ability to work collaboratively with others and contribute to a team environment.- Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.- Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.