Patient Access Representative 1 (On-Site) (H) - Deerfield Beach, FL

University of Miami; Sylvester, Town of Deerfield (GA, WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Tuition remission

Job summary

The University of Miami is seeking a Patient Access Representative 1 (On-Site) at the Deerfield location to register patients, verify insurance, and collect payments.

Responsibilities include full registration, obtaining insurance cards, explaining consent and HIPAA, and scheduling follow-ups while maintaining strict confidentiality and accuracy.

Qualifications

• High school diploma or equivalent. Minimum 1 year of relevant experience.
• General knowledge of office procedures and operations.
• Skill in data entry with minimal errors.
• Ability to communicate effectively in both oral and written form.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.

Responsibilities

• Registers patients for clinical services and verifies insurance benefits.
• Collects payments and obtains copies of insurance cards and IDs.
• Explains Consent for Treatment, Financial Liability, and HIPAA and obtains signed forms.
• Instructs patients to complete required questionnaires.
• Schedules follow‑ups, cancellations, and edits appointments; records no‑shows.
• Reconciles vouchers and delivers them to designated area.
• Answers calls and transfers inquiries as needed.
• Adheres to University policies and safeguards assets.

Skills

Office procedures

Data entry

Effective communication

Attention to detail

Confidential information handling

Education

High school diploma or equivalent

Job description

Patient Access Representative 1 (On-Site) – Deerfield Location

Core Job Summary: The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.

Core Responsibilities

• Performs full registration and ensures that insurance is verified, and all patients’ information is correct.
• Obtains copies of insurance cards, driver’s license, and any applicable referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
• Instructs patients to complete any questionnaires that might be required by physician.
• Schedules follow‑up, cancels, and edits appointments, and records no‑show patients accurately.
• Reconciles all vouchers and delivers them to designated area.
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
• Adheres to University and unit‑level policies and procedures and safeguards University assets.

Core Qualifications

High school diploma or equivalent. Minimum 1 year of relevant experience.

Knowledge, Skills and Attitudes

• General knowledge of office procedures and operations.
• Skill in data entry with minimal errors.
• Ability to communicate effectively in both oral and written form.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Any relevant education, certifications and/or work experience may be considered.

Benefits and Compensation

• The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Recruiter/Company Information

The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full‑time Patient Access Representative 1 to work at our Deerfield location.

Job Status: Full time. Employee type: Staff.

About the University of Miami

UHealth‑University of Miami Health System, South Florida's only university‑based health system, provides leading‑edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub‑specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.