Patient Access Representative 1, Full Time

University of Miami; Miami (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salaries

Comprehensive benefits package including medical and dental

Job summary

A prestigious university health system in Miami seeks a dedicated staff member for full registration tasks. The role requires ensuring that insurance information is accurate and assisting patients with necessary documentation. The ideal applicant will have strong communication skills and the ability to follow university policies. Competitive salaries and a comprehensive benefits package, including medical and dental coverage, are offered.

Qualifications

• Performs full registration and verifies insurance information.
• Obtains copies of insurance cards, license, referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA to patients.

Responsibilities

• Performs full registration and ensures that insurance is verified and all patients’ information is correct.
• Obtains copies of insurance cards, driver’s license, and any applicable referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
• Instructs patients to complete any questionnaires that might be required by physician.
• Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
• Reconciles all vouchers and delivers them to designated area.
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

Customer service

Insurance verification

HIPAA compliance

Phone handling

Scheduling appointments

Data entry

Tools

Workday HRIS

Job description

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.

Location

UHealth Tower

Schedule

Monday - Friday from 9:00am-5:30pm

Core Job Functions

• Performs full registration and ensures that insurance is verified and all patients’ information is correct.
• Obtains copies of insurance cards, driver’s license, and any applicable referrals.
• Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
• Instructs patients to complete any questionnaires that might be required by physician.
• Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
• Reconciles all vouchers and delivers them to designated area.
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Benefits

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

About UHealth

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Equal Opportunity Employer

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Details

Job Status: Full time

Employee Type: Staff