Patient Access Representative (060826.3) FULL TIME

Bitterroothealth; Hamilton (MT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Full benefit package

Job summary

Bitterroot Health in Hamilton, Montana is hiring a full-time Patient Access Representative to provide essential customer service in their medical facilities.

This role requires handling appointments, registrations, and insurance verifications while ensuring patient satisfaction and financial outcomes. Qualifications include a high school diploma, and ideally, two years of relevant experience. The successful candidate will excel in communication and multi-tasking in a busy office environment.

Qualifications

• High school diploma or GED required.
• Courses in medical terminology beneficial.
• Minimum two years hospital/physician office experience preferred.

Responsibilities

• Provide customer-service coverage in medical clinic facilities.
• Perform duties like appointment scheduling and insurance verification.
• Maintain patient relations and customer satisfaction.

Skills

Effective communication

Multi-tasking

Customer service

Registration and billing knowledge

Education

High school diploma or GED

Courses in medical terminology

Job description

Patient Access Representative (060826.3) FULL TIME

Job Description

Posted Monday, June 8, 2026 at 8:00 AM

Patient Access Representative opportunity in beautiful Hamilton, Montana

Bitterroot Health is seeking candidates to fill a Patient Access Representative position. Patient Access Representatives (PAR) provide customer-service coverage in the medical clinic facilities and/or ancillary departments of Bitterroot Health and assume responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, including but not limited to appointment scheduling, registration, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and point-of-service collections, while maintaining patient relations, customer satisfaction, and Bitterroot Health’s financial solvency.

Minimum Qualifications

Education

• High school diploma or GED required
• Courses in medical terminology beneficial

Experience

• Minimum two years hospital/physician office experience preferred
• Prior scheduling, patient accounts, unit clerk, or medical assistant experience preferred
• Ability to communicate effectively both orally and with written word
• Previous registration and billing knowledge preferred
• Ability to work under time pressure while interacting in a helpful, courteous manner with a high degree of patient contact
• Demonstrated ability to multi-task between heavy phone volume, multiple computer systems, and frequent interruptions; must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment with limited workspace
• Effective at adjusting to change, prioritizing duties, handling stress, and communicating face-to-face with employees, patients, and physicians when necessary

Schedule

Full-time, 40 hours/week

Benefits

This position is eligible for the full benefit package