Patient Access Representative

Guidehouse; Washington (District of Columbia); On-site; USD 34,000 - 56,000; Full time

Job summary

Guidehouse is seeking a Patient Access Representative for its Washington D.C. location. This role involves managing patient information, verifying insurance, and ensuring accurate data entry across multiple systems. Candidates should have a high school diploma or relevant healthcare experience. The position offers a competitive salary and a comprehensive benefits package, emphasizing a supportive workplace.

Benefits

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time

401(k) Retirement Plan

Tuition Reimbursement

Short-Term & Long-Term Disability

Qualifications

• 0-2+ years relevant experience in healthcare.
• Knowledge of billing and collections, medical insurance claims procedures.

Responsibilities

• Toggling multiple systems and applications.
• Remote patient registration and census reconciliation.
• Resolving unbilled encounters.

Skills

Insurance verification

Patient Identification

Electronic communications

Education

High School Diploma/GED

Job description

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Join to apply for the Patient Access Representative role at Guidehouse

• Toggling multiple systems & applications
• Patient Identification/Demographic updates
• Insurance verification, mapping correct plan codes to insurance types
• Hold codes- Identify and Hold encounters pending follow up
• Resolving Unbilled encounters
• Electronic communications- Provider, Medical Record request
• Attend team daily huddles; to received and provide process report performance outcomes
• Performance/Productivity- Daily/Weekly huddles MS Teams
  
  

Job Family

Patient Access General

Travel Required

None

Clearance Required

None

What You Will Do

• Toggling multiple systems & applications
• Remote patient registration
• Census Reconciliation- Hospital vs. Patient registration data
• Patient Identification/Demographic updates
• Insurance verification, mapping correct plan codes to insurance types
• Hold codes- Identify and Hold encounters pending follow up
• Resolving Unbilled encounters
• Electronic communications- Provider, Medical Record request
• Attend team daily huddles; to received and provide process report performance outcomes
• Performance/Productivity- Daily/Weekly huddles MS Teams
  
  

What You Will Need

• High School Diploma/GED or 3 years of relevant equivalent in lieu of diploma/GED
• 0-2+ years relevant experience in healthcare with knowledge of the following; billing and collections, medical insurance claims procedures and documentation, patient care charts and histories, patient registration procedures and documentation.
  
  

What Would Be Nice To Have

• Familiar with Insurance payer portal
• Realtime Insurance eligibility verifications
• Knowledge of Health Insurance plans, HMO, PPO, Manage Care and replace plan coverage.
  
  

The annual salary range for this position is $34,000.00-$56,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits Include

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
  
  

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [e-mail]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Business Consulting and Services

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