Patient Access Representative

Aveanna Healthcare, LLC; United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Access Representative for a remote position. Responsibilities include obtaining prescriptions and authorizations, ensuring timely follow-ups, and verifying patient eligibility. Candidates should have a high school diploma or GED and two years in a related customer service role, with healthcare experience preferred. Medical Billing and Coding Certification is a plus.

Qualifications

• Must have two years in a related administrative/customer service role, preferably in healthcare or medical office.
• Experience with insurance authorization and/or precertification is required.
• Medical Billing and Coding Certification is a plus.

Responsibilities

• Request and obtain prescriptions and authorizations from medical offices and insurance companies.
• Follow up on requests to ensure timely receipt and resolution regarding medical necessity.
• Re-verify patient eligibility for continued services and meet established metrics and goals.

Skills

Customer service

Communication

Organizational skills

Education

High school diploma or GED

Associates Degree in medical office management, medical insurance, or medical coding

Job description

A company is looking for a Patient Access Representative (REMOTE).

Key Responsibilities

• Request and obtain prescriptions and authorizations from medical offices and insurance companies
• Follow up on requests to ensure timely receipt and resolution of inquiries related to medical necessity
• Re-verify patient eligibility for continued services and meet established metrics and goals

Required Qualifications

• High school diploma or GED
• Two years in a related administrative/customer service role, preferably in healthcare or medical office
• Associates Degree in medical office management, medical insurance, or medical coding is preferred
• Experience with insurance authorization and/or precertification
• Medical Billing and Coding Certification is a plus