Patient Access Representative

Syringa Hospital & Clinics; Grangeville (ID); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employer Paid Retirement

Paid Time Off

Long Term Sick Leave

Job summary

Syringa Hospital & Clinics is seeking a Clinic Patient Access Representative to greet patients, schedule appointments, and route inquiries to the appropriate staff. You will gather patient information for medical records and billing, verify insurance coverage, and collect co-pays while supporting clinical teams.

Proven communication and organizational skills are essential. The role requires basic computer proficiency and the ability to multitask in a fast-paced environment, ensuring accurate

Qualifications

• High school diploma or equivalent preferred.
• Intermediate computer skills required.
• 1-2 years of healthcare industry experience preferred.
• Excellent communication and customer service skills.
• Ability to handle multiple tasks quickly, calmly, and professionally.

Responsibilities

• Greets patients and coordinates services, including appointment scheduling.
• Answers phones and routes questions to appropriate staff.
• Gathers and maintains patient information for medical records and billing.
• Verifies insurance coverage and collects co-pays.
• Supports clinical staff and maintains a clean, orderly work environment.
• Participates in mandatory training on EHR and UKG.

Skills

Multitasking

Communication

Empathy

Organization

Education

High school diploma

Tools

EHR System

UKG Time & Attendance

Job description

One -two Years Of Healthcare Industry Experience Preferred.

Skills/Competencies

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2626681

The primary duties of the clinic patient access representative include

answering telephones and directing questions and messages to the

appropriate staff, scheduling and coordinating patient contacts,

computer operations that support patient financial services and patient

billing, and some collection of accounts.

Essential Job Functions

Greets patients, coordinates patient services to include appropriate and

timely scheduling of appointments, screening and routing of patient and

non-patient inquiries and correspondence to the appropriate personnel.

Answers phones, takes messages, and correctly creates lab, x-ray and

other service encounters as needed.

Gathers and maintains patient information as required for medical

records, billing process, and updates information as needed.

Verifies insurance coverage, collects co-pays, directs the patient to

the appropriate personnel for billing and collection issues.

Coordinates with and supports activities of the clinical nursing staff

and clinical physicians. Maintains a clean and orderly working

environment.

Participate in mandatory training on EHR and UKG (Time & Attendance) and

demonstrate basic competency in the functions applicable to their role.

Works with the PFS staff for coordination of patient care and

registration activities.

Performs other duties as assigned.

Requirements

High school diploma or equivalent preferred\

Intermediate computer skills required.

One -two Years Of Healthcare Industry Experience Preferred.

Skills/Competencies

Must be capable of handling multiple tasks quickly, calmly, and

professionally.

Excellent communication skills, ability to listen and be empathetic.

Excellent organizational, communication and customer service skills

necessary.

Must be able to speak and write articulately.

Physical Requirements

Works in an office environment with typical office equipment.

Normal indoor environment with frequent typing.

Must have ability to exhibit tact and understanding in all interpersonal

relationships.

Prolonged periods of sitting at a desk. Must be able to maintain a

standing and/or sitting position.

Must have ability to lift up to 30 pounds infrequently with assistance.

Moderate physical activity, including lifting, bending, stooping,

crouching, pulling, and pushing.

Vision, speech, hearing corrected to near normal levels required.

Benefits

• Medical, Dental, Vision
• Employer Paid Retirement
• Paid Time Off
• Long Term Sick Leave