Patient Access Representative

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

Mercy Medical Center in Baltimore is seeking a Patient Access Representative responsible for patient registration and financial data collection. This entry-level full-time position requires a high school diploma and customer service experience, along with strong communication skills. Join a team dedicated to providing quality health care in a supportive environment.

Benefits

Competitive health insurance

403(b) retirement plan with company match

Paid Time Off (PTO)

Tuition reimbursement

Mental health resources

Employer paid disability benefits

Discounts on insurance plans

Qualifications

• 1 year experience in customer service preferred.
• Must be able to read, write, and speak the English language.
• Ability to accurately type 40 words per minute.

Responsibilities

• Responsible for all registration and financially related data collection.
• Interact with patients, visitors, and staff effectively.

Skills

Computer proficiency

Effective communication

Ability to work independently

Education

High school diploma or GED

Job description

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Summary

The Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment.

Summary

The Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment.

Requirements

EDUCATION AND WORK EXPERIENCE

• Education and Work Experience:
• Must possess a high school diploma or GED
• 1 year experience in customer service preferred
  
  
  

Specific Requirements

License Requirements:

N/A

Certification Requirements:

N/A

Age Specific Care Provided For:

N/A

Knowledge, Skills and Abilities:

Computer proficiency and technical aptitude with the ability to utilize one or more of the following:

• Microsoft Word, Power Point, Excel
• Microsoft Outlook
• Meditech (if applicable to position)
• Epic (if applicable to position)
• Performance Manager/NetLearning
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.
• N/A
• Other Requirements:
• Routine clerical tasks, copiers, scanners etc
• Must be able to accurately type 40 words per minute
  
  
  

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
  
  
  

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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