Patient Access Rep PRN

Memorial Physician Practices; Tennessee; On-site; USD 30,000 - 45,000; Full time

Job summary

A prominent healthcare provider seeks a financial collections specialist to manage patient payment inquiries and assist with financial arrangements. The role requires excellent organizational and communication skills, knowledge of medical billing procedures, and experience in healthcare collections. The candidate will facilitate up-front payments and ensure accurate documentation for all accounts.

Qualifications

• Minimum education: High school diploma or equivalent preferred.
• Knowledge of third party payer admissions and registration requirements.
• Experience with healthcare accounts receivable billing and collections.

Responsibilities

• Handles up-front collections inquiries with patients and insurance companies.
• Assists self-pay patients with up-front financial payments.
• Ensures documentation is thorough on all patient accounts.

Skills

Organizational skills

Communication skills

Interpersonal skills

Problem solving skills

Knowledge of medical terminology

Education

High school diploma or equivalent

Job description

Description:

Handles up-front collections inquiries including calling insurance company to obtain deductible and co-pay for patient responsibility. Calls patient to make aware of up-front payment responsibility.

Assists in successful resolution of payment of the bill in the most expedient manner, while maintaining a current understanding of all options available including making payment arrangements and marketing financial alternatives to the patient.

Ensures that all actions are thoroughly documented on all patient accounts.

Assists self-pay patients with up-front financial payments.

Assists in registration and admission of patients requiring access to hospital services as needed.

Qualifications:

Minimum Education
High school diploma or equivalent preferred

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Required Skills
Excellent organizational, communication, interpersonal and problem solving skills. Knowledge of third party payer admissions and registration requirements, as well as general understanding of medical terminology and procedures

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Minimum Work Experience
Previous clerical, collections and credit experience; knowledge of healthcare accounts receivable billing and collections, experience with automated systems applications