Patient Access Rep PRN

Artesia General Hospital; Artesia (NM); On-site; USD 21,000 - 30,000; Part time

Job summary

Artesia General Hospital in Artesia, NM seeks a PRN Financial Services Clerk responsible for insurance verification, patient intake and explaining coverage. The role requires a high school diploma and strong customer service skills.

You will greet patients, collect payments, and coordinate with insurance carriers and financial counselors to estimate patient responsibility.

Qualifications

• Education – High school diploma or equivalent.
• Work Experience – Customer service experience preferred, good communication skills required.

Responsibilities

• Interview patients to obtain insurance benefits, proof of coverage and pre-certification/authorization for inpatients, surgical patients and required outpatients.
• Registers outpatients and prepares proper documentation for outpatient procedures where applicable.
• Processes inpatient admissions and prepares proper documentation for services where applicable.
• Accepts patient payments and records appropriately.
• Greet and assist patients and visitors in a manner consistent with Hospital customer service guidelines.
• Advise patients regarding insurance coverage and estimate patient’s responsibility.

Skills

Basic computer knowledge

Basic medical terminology

Good typing skills

Education

High School Diploma or GED

Job description

Job Details

Job Location: Artesia, NM 88210, Position Type: PRN, Education Level: High School Diploma / GED, Salary Range: $15.00 - $22.00 Hourly, Job Shift: Any, Job Category: Business Office

ESSENTIAL FUNCTIONS

• Interview patients to obtain insurance benefits, proof of coverage and pre-certification/authorization for inpatients, surgical patients and required outpatients.
• Registers outpatients and prepares proper documentation for outpatient procedures where applicable.
• Processes inpatient admissions and prepares proper documentation for services where applicable.
• Accepts patient payments and records appropriately.
• Greet and assist patients and visitors in a manner consistent with Hospital customer service guidelines.
• Advise patients regarding insurance coverage and estimate patient’s responsibility.
• Inform patients of available sources of assistance from outside public and private agencies or refer patient to financial counselor.
• Obtain verification of insurance coverage and benefits payable from insurance companies or other third party payers.

ADDITIONAL RESPONSIBILITIES

• Perform other functions as required.

KNOWLEDGE/SKILL/ABILITIES

• Basic computer knowledge
• Basic medical terminology
• Good typing skills

AGE-RELATED COMPETENCIES

• Demonstrates the basic knowledge and skills (cognitive, technical and interpersonal) necessary to identify age-specific patient needs appropriate for all age groups.

Information Management

• Treats all information and data within the scope of the position with appropriate confidentiality and security.

Risk Management/Quality Management/Safety

• Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.

MINIMUM POSITION QUALIFICATIONS

• Education – High school diploma or equivalent.
• Work Experience – Customer service experience preferred, good communication skills required.
• Training – N/A
• License/Certification – N/A

ENVIROMENTAL CONDITIONS

• Work environment consists of daily patient contact, which may include exposure to blood, or other body fluids.