Patient Access Rep Madison Hospital- FT/PT/PRN positions available/Varied shifts available

Huntsville Hospital Health System; Madison (AL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated administrative professional to join their team. This role involves greeting patients and families, managing customer service issues, and ensuring accurate data entry of demographic and financial information. With a strong emphasis on communication skills and the ability to multitask in a fast-paced environment, this position offers a unique opportunity to contribute to a recognized healthcare provider. The organization values employee well-being, offering a comprehensive benefits package and opportunities for professional development. If you're passionate about making a difference in healthcare and enjoy working with people, this could be the perfect fit for you.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K matching

Tuition assistance

Student loan reimbursement

Onsite training

Employee discounts

Childcare programs

Qualifications

• High School/GED required; post-secondary education preferred.
• 2-3 years of customer service/public relations experience preferred.

Responsibilities

• Greets public, patients, and families; handles customer service issues.
• Enters demographic and financial information for all patient types.

Skills

Verbal communication

Written communication

Time management

Organizational skills

Customer service

Computer skills

Multitasking

Education

High School/GED

Post-secondary education

Job description

Overview

Greets the public, patients, and families. Obtains and enters demographic, financial, and registration information for all patient types. Handles all customer service issues in a customer-friendly manner. Must collect required fees from patients or authorized representatives. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call. This is an administrative role.

Qualifications

Minimum Knowledge, Skills, Experience Required

• Education/Certification: High School/GED required. Post-secondary education preferred.
• Experience: Two to three years of customer service/public relations experience preferred. Two to three years of computer experience preferred. Will consider one year of previous work experience in other fields.
• Additional Skills/Abilities: Excellent verbal and written communication skills required. Ability to work in a fast-paced environment with a positive attitude. Effective time management, efficiency, and organizational skills with the ability to multitask are essential.

About Us

Highlights of our hospitals

Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state, including our own Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and recognized as one of the Top 100 Hospitals in the Nation with Great Heart Programs. Our facilities include six cath labs, four EP labs, and multiple medical and step-down units, providing continuous growth opportunities. We offer a campus training center for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and Nurse Residency Program for new grads transitioning into professional nurses. We prioritize employee well-being with excellent benefits, childcare, health and wellness programs, onsite employee pharmacy, free health clinic, tuition assistance, and more. We are committed to diversity and proud to be an equal opportunity employer. Ask us about incentives and additional opportunities.

Huntsville Hospital Benefits:

We offer a competitive benefits package including medical, dental, vision, life insurance, flexible spending accounts, short and long-term disability, multiple retirement options with 401K matching, nurse residency program, tuition assistance, student loan reimbursement, onsite training and education, employee discounts at various vendors, and more.

Learn more about Huntsville Hospital Health System:

• Careers: https://careers.hhsys.org/careers-home
• Benefits: https://careers.hhsys.org/us/en/benefits
• Education & Professional Development: https://www.huntsvillehospital.org/education
• Life In Huntsville: https://www.huntsvillehospital.org/about-huntsville-al