Patient Access Rep I - Patient Registration (Evenings) (PRN)

Willowbrooke at Tanner; Villa Rica (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated individual to facilitate a quality patient intake process. This role involves managing pre-registration, insurance verification, and various tasks within the patient access services operations. Ideal candidates will possess strong public relations skills, effective communication abilities, and a knack for decision-making in high-stress situations. Join a team-oriented environment where your contributions will directly impact patient care and operational efficiency. If you thrive in fast-paced settings and are eager to make a difference, this opportunity is perfect for you.

Qualifications

• Excellent public relations skills and pleasant demeanor.
• Ability to make independent decisions and display emotional maturity.

Responsibilities

• Facilitates efficient patient intake process including registration and insurance verification.
• Performs various tasks within PAS operations including call center and patient-facing roles.

Skills

Public Relations Skills

Communication Skills

Decision Making

Customer Service

Teamwork

Time Management

Stress Management

Computer Proficiency

Medical Terminology Knowledge

Education

High School Diploma or GED

Some College Coursework

Job description

Facilitates quality and efficient patient intake process through pre-registration, registration, insurance, precertification verification, document completion, POS collections, and work output review. Work assignment will include multiple locations within the facility or system, performing various tasks within PAS operations, including call center, patient facing, and bedside functionality.

Education:

High School Diploma or GED

Qualifications

* Excellent public relations skills. Pleasant professional demeanor when dealing with the public even irate or abusive individuals. Must possess the ability to communicate effectively and maintain good relations with co-workers, the hospital, and medical staff as well as with patients, families, and third party payers.

* Ability to make independent decisions, display emotional maturity, and use sound judgment.

* One year of previous customer Service experience is preferred. Previous experience or knowledge of ICD-9 and CPT-4 coding techniques is preferred. Knowledge of medical terminology is preferred. Relevant training or education may be considered as experience.

* Ability to interact and work well as a part of a team oriented environment.

* Ability to comprehend and apply a large variety of operating procedures.

* Ability to organize for maximum time utilization, productivity, and smooth patient flow.

* Ability to work effectively in high stress situations. Ability to work in a fast-paced environment with frequent interruptions.

* Proficient use of computer equipment.

* Ability to read and write legibly with spelling accuracy.

* Exhibit flexibility through availability to work hours and days, potentially outside of normal ".shifts". or routines, as needed, based on departmental or system demands.

* Some college coursework preferred