Patient Access Rep I - ED 3a-130p 7on/7off

Lifepoint Health®; Gallatin (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Patient Access Representative to join their team. This role is vital in ensuring smooth patient admissions through effective communication and accurate data entry. You will engage with patients and caregivers, manage insurance verifications, and maintain compliance with third-party regulations. If you thrive in a dynamic environment and have a passion for patient care, this opportunity offers the chance to make a significant impact while working with a diverse team dedicated to excellence in healthcare.

Qualifications

• High school diploma required; preferred education includes two years of college or medical office training.
• 2 years of experience in hospital patient access or medical office, focusing on insurance and collections.

Responsibilities

• Obtain and enter demographic, billing, and clinical information accurately.
• Communicate with patients and medical staff regarding admissions and placement.
• Verify insurance eligibility and maintain registration error rates.

Skills

Critical thinking

Decisive judgment

Ability to work independently

Understanding of medical terminology

Insurance knowledge

Education

High school diploma or equivalent

Two years of college or medical office specialist education

Job description

Patient Access Rep I - ED 3a-130p 7on/7off

Join to apply for the Patient Access Rep I - ED 3a-130p 7on/7off role at Lifepoint Health.

This role involves performing receptionist, registration, and clerical duties related to patient admissions, ensuring accurate data entry, and communicating effectively with patients and staff.

Reports to: Patient Access Supervisor

Responsibilities include:

1. Obtaining and entering demographic, billing, and clinical information accurately and promptly.
2. Distributing forms and educational materials to patients and families.
3. Meeting with patients or caregivers to exchange information, explain processes, and address questions.
4. Communicating with medical staff regarding admissions and placement.
5. Maintaining knowledge of third-party admission regulations and pre-certification requirements.
6. Verifying insurance eligibility and estimating costs.
7. Ensuring accurate precertification/authorization documentation.
8. Maintaining registration error rates and collection goals.

Minimum Education: High school diploma or equivalent (required); two years of college or medical office specialist education (preferred).

Required Skills: Critical thinking, decisive judgment, ability to work independently in a stressful, multi-task environment, understanding of medical terminology and insurance.

Certifications: BLS certification from AHA or ARC (required within 90 days of hire if not current).

Minimum Work Experience: 2 years in hospital patient access/registration or medical office, emphasizing insurance and collections.

We value diversity and are an equal opportunity employer, encouraging applicants from minority, female, disabled, and protected veteran backgrounds.