Patient Access Rep ER-Emergency Dept Admissions-FT-Shift Varies

Huntsville Hospital Health System; Huntsville (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

A regional healthcare provider in Huntsville, Alabama, is seeking an administrative professional to greet patients and handle registration. Ideal candidates will have customer service experience and strong communication skills. The position offers competitive benefits such as medical, dental, and tuition assistance. Join a dedicated team committed to providing excellent care and professional development opportunities.

Benefits

Medical, dental, and vision insurance

Tuition assistance

On-site employee pharmacy

Flexible spending accounts

Employee discounts

Qualifications

• Two to three years of customer service/public relations experience preferred.
• Two to three years computer experience preferred.
• Willing to consider one year of previous work experience in other fields.

Responsibilities

• Greets the public, patients, and families.
• Obtains and enters demographic, financial, and registration information for patients.
• Handles all customer service issues in a friendly manner.

Skills

Excellent verbal and written skills

Ability to work in a fast-paced environment

Time management skills

Efficiency and organizational skills

Customer service skills

Education

High School/GED

Post-secondary education

Job description

Overview

Greets the public, patients, and families. Obtains and enters demographic, financial and registration information for all patient types. Handles all customer service issues in a customer friendly manner. Must collect required fees from patients or authorized representatives. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call. This is an administrative job.

Qualifications

Minimum Knowledge, Skills, Experience Required Education/Certification: High School/GED required. Post-secondary education preferred. Experience: Two to three years of customer service/public relations experience preferred. Two to three years computer experience preferred. Will consider one year of previous work experience in other fields. Additional Skills/Abilities: Excellent verbal and written skills required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask.

About Us

Highlights of our hospitals

Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army’s Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities.

Huntsville Hospital Benefits:

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

Learn more about Huntsville Hospital Health System:

• Careers: https://careers.hhsys.org/careers-home
• Benefits: https://careers.hhsys.org/us/en/benefits
• Education & Professional Development: https://www.huntsvillehospital.org/education
• Life In Huntsville: https://www.huntsvillehospital.org/about-huntsville-al