Patient Access Rep (ED)

Insight Global; California (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare employer seeks a Patient Access Representative for their Emergency Room. The role involves managing patient access activities, insurance verifications, and requires effective communication in a fast-paced environment. Candidates should have experience in registration and proficiency with EMR systems, with benefits starting after 31 days of employment.

Benefits

Medical, dental, and vision insurance

HSA, FSA, DCFSA options

401k with employer matching

Paid sick leave

Other paid time off as per law

Qualifications

• 1+ years of experience in registration/patient access.
• Proficiency with EMR software and experience with insurance verifications/eligibility.

Responsibilities

• Manage insurance verification and benefits determination.
• Support tasks in Patient Access, Scheduling, and Financial Counseling.

Skills

Strong communication skills

Education

HS Diploma or GED

Tools

EMR software

Epic Software

Job description

An employer is seeking a Patient Access Representative for the Emergency Room setting. This role involves cross-training on Patient Access activities across various areas of the Medical Center's Emergency Services. Responsibilities include managing insurance verification, benefits determination, financial clearance, and supporting tasks in Patient Access, Scheduling, Pre-Registration, and Financial Counseling, all while ensuring HIPAA compliance. Strong communication skills are essential for effective interaction with patients and staff in a fast-paced healthcare environment. The position is onsite, requiring work every other weekend, with shifts including two evenings (3-11:30 pm), one night (11 pm-7:30 am), and one morning (7 am-3:30 pm).

We are committed to fostering inclusive environments where individuals can bring their full selves to work. We are an equal opportunity employer, considering all qualified candidates regardless of race, religion, sex, age, marital status, national origin, sexual orientation, citizenship, disability, or other protected characteristics. For assistance or accommodations due to disability during the application process, please contact Human Resources. The EEOC 'Know Your Rights' poster and our Workforce Privacy Policy are available online.

Minimum qualifications include:
- 1+ years of experience in registration/patient access
- Proficiency with EMR software
- Experience with insurance verifications/eligibility (IPAs, PPOs, HMOs, Medicare, etc.)
- HS Diploma or GED

Preferred skills include experience in the Emergency Department or Urgent Care and proficiency with Epic Software.

Benefits start after 31 days of employment and include medical, dental, and vision insurance, HSA, FSA, DCFSA options, 401k with employer matching, paid sick leave, and other paid time off as per law.