Patient Access Rep. Clinic Ops Float

Amberwell Health; Atchison (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Amberwell Health seeks a Patient Access Representative Float to travel among Amberwell Clinic locations, conducting professional interviews to gather demographics, financial and biographical data. You will verify insurance eligibility, confirm benefits, and explain billing processes to patients and guarantors.

Responsibilities include collecting payments, offering payment plans, and using strong computer skills in a fast-paced environment, while delivering quality service and patient-first care.

Qualifications

• Excellent customer service experience required.
• Education: High School diploma or GED
• Strong computer skills and ability to multitask in a fast-paced environment

Responsibilities

• Interview patients to collect demographics, financial and biographical information.
• Verify insurance eligibility and confirm benefits with payors.
• Complete payment transactions and discuss payment plans or lines of credit.
• Travel to Amberwell Clinic locations as needed to assist patients.

Skills

Customer service

Communication

Multitasking

Financial counseling

Insurance terminology

Education

High School diploma or GED

Job description

JOB DESCRIPTION:The Patient Access Representative Float will travel as needed to any Amberwell Clinic locations. The Patient Access Representative Float conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative Float is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative Float is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast-paced work environment are required.ABOUT AMBERWELL HEALTH:Amberwell Health is a healthcare system dedicated to improving the health and wellness of the communities we serve, providing compassionate healthcare with clinical excellence. Amberwell locations include several complete care facilities that provide a full spectrum of patient care services including inpatient, surgical, orthopedic, maternal, health at home, emergency care services. In addition, Amberwell clinic locations offer primary care and specialty care services. Amberwell Health supports service lines and locations across the system with a range of support services including radiology, laboratory, cardiopulmonary, rehabilitation therapy, occupational health, infusion, nutrition, pharmacy, administrative services, and many other specialty services.AMBERWELL CULTURE :Amazing Amberwell employees are at the heart of a workplace focused on competencies with our cultural values. Excellence in healthcare is expected and our patients deserve nothing less. Our culture competencies range from warm greetings in the hall to providing patients with “wow” experiences in each department. At Amberwell, we go beyond excellence to provide the unexpected. At Amberwell, you will find a professional environment that values consistency, collaboration, and patient-first decision making. Servant leadership is both modeled and mentored, with a focus on regular appreciation. Amberwell employees enjoy many appreciation events and activities to help them know just how important they are to our organization, our patients, and our communities.To learn more about Amberwell Health, our affiliated organizations, and available career opportunities, visit careers.amberwellhealth.org.JOB QUALIFICATIONS:Excellent customer service experience requiredEducation:Minimum Required Education: High School diploma or GEDCertifications:Minimum Required: N/APreferred Certifications: N/A