Patient Access Rep-Central Registration (FT DAY) Abington Jefferson Health

Jefferson Health; Abington (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Access Representative to join their team. This role emphasizes providing exceptional customer service and ensuring a seamless registration process for patients. With a focus on accuracy and compassion, the representative will interact with patients, verify insurance information, and contribute to a positive healthcare experience. If you have a passion for helping others and possess strong communication skills, this opportunity is perfect for you. Join a nationally recognized health system committed to high-quality care and diversity.

Qualifications

• 3+ years of customer service experience in healthcare or customer-facing roles.
• Strong communication skills and ability to register patients accurately.

Responsibilities

• Provide a positive patient experience and register patients accurately.
• Gather demographic and insurance information, verify coverage.

Skills

Customer Service

Communication Skills

Patient Registration

Education

High School Diploma or GED

Associate Degree

Job description

Patient Access Rep-Central Registration (FT DAY) Abington Jefferson Health

Join to apply for the Patient Access Rep-Central Registration (FT DAY) Abington Jefferson Health role at Jefferson Health.

Job Details:

• Shift: 6A-2:30P
• Schedule: Mon - Fri with occasional Saturdays

Responsibilities include providing a positive patient experience, demonstrating strong communication and customer service skills, accurately registering patients, gathering demographic and insurance information, verifying insurance, and ensuring referrals and authorizations are on file. The role also involves interacting with patients, requesting photo IDs and insurance cards, and using various tools to verify coverage.

Minimum Education and Experience Requirements:

• High School Diploma or GED required; associate degree preferred
• At least 3 years of customer service experience in a healthcare or customer-facing role; current Jefferson Seamless Access Representatives with 1+ year of experience are considered qualified

Work Shift: Day shift in the United States

Location: 1200 Old York Road, Abington, PA

Jefferson Health is a nationally ranked health system committed to providing high-quality, compassionate care, and fostering diversity and equal opportunity.