Patient Access Rep

Trinity Health; Mishawaka (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Tuition reimbursement

ASN to BSN program

Benefits day one

Employer match for retirement

PTO + holidays

No overtime

Referral incentive

CEU support

Job summary

Saint Joseph Health System is seeking a Patient Access Registrar for the Emergency Department to greet and register patients, verify insurance information, collect co-pays and necessary signatures, and provide directions and support to patients and visitors during night shifts. The role emphasizes accurate demographics, timely service delivery, and confidentiality in a fast-paced hospital setting.

The position requires a high school diploma (associate degree preferred) and prior healthcare or

Qualifications

• High school diploma required; associate’s degree or equivalent experience preferred.
• At least one year of experience in healthcare or customer service preferred.
• Excellent communication and organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and register patients upon arrival.
• Confirm insurance, benefits, and patient details.
• Collect co-pays, signatures, and necessary documentation.
• Provide support and directions to patients and visitors.

Skills

Communication

Organizational skills

Multitasking

Education

High school diploma

Associate degree or equivalent experience

Job description

Employment Type:Full timeShift:Night ShiftDescription:

Patient Access – Registrar

Emergency Department

11:00pm-7:30am

Rotating Weekends & Holidays

Saint Joseph Health System is proud to offer Daily Pay. Work Today, Get Paid Today!

Why Saint Joseph Health System?

• At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.

What we offer:

• Tuition reimbursement for all full and part-time colleagues effective first day of employment

• 100% paid tuition for ASN to BSN program (paid directly to learning partner)

• Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)

• Retirement savings account with employer match

• Generous paid time off program + 7 paid holidays

• NO mandatory overtime

• Employee referral incentive program

• State of the art equipment, unlimited CEU’s and supportive team approach

Position Summary:

• The Patient Access Registrar welcomes and assists patients and families at check-in, ensuring a positive experience. Responsibilities include collecting and verifying demographics, insurance details, and required signatures, as well as explaining patient liabilities and obtaining necessary authorizations. This role supports timely service delivery and may involve guiding or escorting patients and visitors within the facility. All interactions should reflect empathy, accuracy, and respect for patient confidentiality.

What you will do:

• Greet and register patients upon arrival.

• Confirm insurance, benefits, and patient details.

• Collect co-pays, signatures, and necessary documentation.

• Provide support and directions to patients and visitors.

What you will need:

• High school diploma required; associate’s degree or equivalent experience preferred.

• At least one year of experience in healthcare or customer service preferred.

• Excellent communication and organizational skills.

• Ability to multitask in a fast-paced environment

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.