Patient Access & Registration Specialist

WakeMed; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

WakeMed in Raleigh, NC is seeking a Patient Registration Representative to welcome patients, check them in for appointments, and coordinate follow-up care. You will accurately collect demographics, insurance details, and copays at point of service, while maintaining exceptional customer service in a fast-paced hospital setting.

This role emphasizes clear communication with patients, families, and healthcare teams, with responsibilities including scheduling and coordinating visits across

Qualifications

• High School Diploma or Equivalent Required.
• 1 Year Customer Service Preferred.

Responsibilities

• Greet and check in patients for appointments.
• Enter demographic and insurance information accurately.
• Collect copays and schedule follow-up appointments.

Skills

Customer service

Interpersonal skills

Communication

Education

High School Diploma or Equivalent

Job description

WakeMed in Raleigh, NC is seeking a Patient Registration Representative to welcome patients, check them in for appointments, and coordinate follow-up care. You will accurately collect demographics, insurance details, and copays at point of service, while maintaining exceptional customer service in a fast-paced hospital setting.

This role emphasizes clear communication with patients, families, and healthcare teams, with responsibilities including scheduling and coordinating visits across