Patient Access Registrar – Emergency Department

Blue Mountain Hospital District; John Day (OR); On-site; USD 51,577,000 - 74,501,000; Part time

Job summary

Blue Mountain Hospital District in John Day, OR seeks a Patient Access Registrar for the Emergency Department on a casual/PRN schedule. You will welcome patients, collect demographics and insurance information, enter data into the system, and coordinate with staff to ensure smooth admissions.

The role requires strong communication, multitasking, organization, and HIPAA-compliant handling of confidential information in a fast-paced setting.

Qualifications

• High School Diploma or GED or equivalent experience.
• Experience handling patient information and HIPAA compliance is beneficial.

Responsibilities

• Greet patients and families in a respectful, professional manner.
• Enter patient demographics and insurance information into the system accurately.
• Coordinate with staff to admit patients from ER, OB, inpatient, swing bed and other areas.
• Maintain confidentiality and proper documentation in accordance with policies.

Skills

Customer service

Data entry

Education

High School Diploma

Job description

Patient Access Registrar – Emergency Department

Schedule: Casual/PRN

Positions Available: 1

Job Location Type: On-site

Job Location: Blue Mountain Hospital, John Day, OR

Position Summary

The Patient Access Registrar is responsible for the day-to-day admissions of ER, OB, Inpatient, Swing Bed, Observation patients, day surgery and outpatients. Ensuring the needs of all patients are met in a timely manner as well as following through with the charts upon completion of their visits. Multi-tasking, self-motivation, organization skills, and being able to work in a fast-paced environment are required.

Essential Functions and Responsibilities

• Promotes the mission, vision, and values of BMHD.
• Maintains confidentiality of patients, employee, and organizational information in accordance with applicable policies and HIPAA requirements.
• Operates the multi-line telephone system in a professional manner. Directs calls to appropriate staff, taking accurate messages and responding to inquiries appropriately.
• Greet patients, family and staff in a respectful and professional way.
• Obtain and enter into the computer system accurately, patient information including demographics, insurance and type of service.
• Use web tools to collect insurance information and eligibility for every patient.
• Authorization of admissions into the hospital.
• Organizes and files documents and correspondence accurately, on a timely basis.
• Types required documents and correspondence.
• Organizes and maintains client records and company files.
• Complies with all applicable company policies and procedures.
• Communicates appropriately and clearly to the Operations Manager, administrative staff and co-workers.
• Demonstrates the ability to be flexible and organized in stressful situations.
• Is a resource to co-workers, doctor to doctor calls.
• Manages and operates equipment safely and correctly.
• Supports and maintains a culture of safety, quality and professionalism.
• Demonstrates ability to order supplies.
• Performs other duties as assigned.

Education & Experience Requirements

Required

• High School Diploma, G.E.D. or equivalent experience

Why Blue Mountain Hospital District & Grant County?

The Blue Mountain Hospital District (BMHD) is located in Grant County, Oregon, at the heart of the John Day River, in beautiful, rural, Eastern Oregon. Our District is comprised of a Critical Access Hospital (CAH), Family & Rural Medicine Clinic, Home Care and Hospice, Emergency Medical Services, an Intermediate Care Center and all of the supporting ancillary departments necessary to care for the health and wellness of our community. Our District spans from John Day to Prairie City, nestled in a valley surrounded by the Blue Mountains. The Strawberry Mountain Range and John Day River Valley offer a variety of outdoor activities, from abundant hiking, mountain biking, and horseback riding trails to high and low lakes and ponds. Our area is known to be a "go to" place not just for recreation, but also for big game hunting and fishing. Join our family-like team and settle into a lifestyle that is hard to beat!