Patient Access Referral Specialist II (Hybrid)

Elevance Health (Anthem); Plano (TX); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Elevance Health is seeking a Referral Specialist II - Patient Access in Plano, TX for a hybrid role requiring in-office presence three days per week. In-office days are Tuesday, Wednesday and Thursday.

The role supports clinical teams by handling administrative referral tasks and patient access workflows. Key responsibilities include verifying insurance, obtaining authorizations when needed, entering referrals and communications, and multi-tasking in a fast-paced environment with strong

Qualifications

• Requires HS diploma or GED with healthcare or call center experience.

Responsibilities

• Serve as first-level SME in referrals and production tasks.
• Liaise between hospitals, health plans, physicians, patients, and referrals sources.
• Review referrals for completeness and obtain missing information.

Skills

Medical terminology

ICD-9/CPT coding

Education

HS diploma or GED

Job description

Elevance Health is seeking a Referral Specialist II - Patient Access in Plano, TX for a hybrid role requiring in-office presence three days per week. In-office days are Tuesday, Wednesday and Thursday.

The role supports clinical teams by handling administrative referral tasks and patient access workflows. Key responsibilities include verifying insurance, obtaining authorizations when needed, entering referrals and communications, and multi-tasking in a fast-paced environment with strong