Patient Access & Referral Coordinator

Orlando Health; Orlando (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

Orlando Health Imaging Center Preauthorization is seeking a Referral Specialist to perform patient registration and obtain insurance authorization for new patients, diagnostic testing, and hospital admissions.

You will verify insurance, update billing records, and initiate referrals and authorizations while collaborating with nursing, medical staff, and scheduling to ensure smooth patient care and compliant processes.

Qualifications

• Minimum of high school education or equivalent.
• At least 1 year of retail, customer service, or health care experience.
• Ability to communicate effectively with patients and staff.

Responsibilities

• Completes registration and obtains insurance authorization for new patients, diagnostic testing and hospital admissions.
• Ensures financial information and insurance has been verified.
• Updates patient insurance information in billing systems as needed.
• Initiates the referral and authorization process for all services and visits.
• Communicates with the scheduling department to verify insurance requirements for upcoming appointments.

Skills

Customer service

Healthcare experience

Education

High school diploma or equivalent

Job description

Orlando Health Imaging Center Preauthorization is seeking a Referral Specialist to perform patient registration and obtain insurance authorization for new patients, diagnostic testing, and hospital admissions.

You will verify insurance, update billing records, and initiate referrals and authorizations while collaborating with nursing, medical staff, and scheduling to ensure smooth patient care and compliant processes.