Patient Access Optimization Analyst

Baylor Scott & White Health; United States; Remote; USD 49,000 - 76,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition Reimbursement

PTO Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Access Optimization Analyst to configure and provide functional and technical support for access optimization initiatives, and to assist with analysis, solutioning, documentation, and implementation of Epic-build related functions.

This remote role expects strong communication, project independence, and collaboration with stakeholders across the organization, with hours 8AM–5PM Central Time and a pay range of $35.44–$54.94 per hour depending on

Qualifications

• Bachelor's degree or 4 years of work experience above the minimum qualification.
• 5 years of experience in Epic or healthcare optimization projects.
• Ambulatory and/or Surgery scheduling experience required.

Responsibilities

• Communicate information professionally to stakeholders in meetings and written presentations.
• Manage small to medium projects to ensure successful implementation.
• Exhibit strong verbal and written communication, and presentation skills.
• Perform analytics and advanced research to support access optimization.
• Organize work to meet deadlines and manage multiple projects.
• Collaborate with teams and build relationships across levels.

Skills

Project management

Analytical thinking

Communication

Stakeholder management

Multi-tasking

Data modeling

Excel

SQL

Healthcare analytics

Problem solving

Education

Bachelor's degree or equivalent

Tools

Epic Cadence

ServiceNow

SQL

Excel

Job description

About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Patient Access Optimization Analyst role is to configure and provide functional and technical support for access optimization initiatives. This position also assists with the analysis, solutioning, documentation, and implementation of Epic-build related functions.

• This is a remote position
• Working hours Central time zone - 8AM - 5PM

Wage Transparency: The pay range for this position is $35.44/hour (entry level qualifications) - $54.94/hour (highly experienced). The specific rate will depend upon the successful candidate's specific qualifications and prior experience.

Essential Functions of the Role

• Presentation - able to communicate information professionally and formally to stakeholders through meetings and written presentations.
• Independence - proven ability to manage small to medium projects to ensure successful project implementation and engagement.
• Excellent verbal and written communication skills, as well as presentation skills.
• Strong analytical and advanced research skills.
• Solid organizational skills, especially the ability to meet project deadlines with a focus on details.
• Ability to successfully multi-task while working independently or within a group environment.
• Ability to work in a deadline-driven environment, and handle multiple projects simultaneously.
• Ability to interact effectively with people at all organizational levels.
• Build and maintain strong relationships.

Key Success Factors

• Decision tree design, documentation, and maintenance experience strongly preferred.
• Ability to think critically and analyze complex technical solutions.
• Epic Cadence Certified strongly preferred.
• ServiceNow experience preferred.
• Epic Cadence Provider template management and build experience strongly preferred.
• EPIC Decision Tree Badge strongly preferred.
• Ambulatory and/or Surgery scheduling experience required.
• Experienced proficiency in Excel and SQL preferred.
• Able to work through complex business problems and partner with clients using a consultative approach.
• Exceptional data/modeling skills with ability to convert raw data into actionable business insights.
• Able to apply knowledge of healthcare industry trends and their drivers.
• Able to work in a dynamic setting and work well under pressure.
• Intermediate to advanced knowledge of statistics (including modeling techniques) preferred.
• Lean Six Sigma experience preferred.
• 5 years of experience working in Epic strongly preferred.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 5 Years of Experience