Patient Access Operations Professional

Vivid Soft Global; Chicago (IL); On-site; USD 60,000 - 120,000; Full time

Job summary

Vivid Soft Global Inc. in Chicago, IL is seeking a Patient Access Operations Professional for an onsite three-year contract to lead patient access functions across facilities.

The role focuses on optimizing scheduling, referral management, and financial clearance, while guiding patient access teams and coordinating site-level activities to ensure accurate patient liability estimation and effective enrollment in assistance programs.

Qualifications

• Experience in healthcare patient access and revenue cycle operations.
• Strong knowledge of patient scheduling, referral management, and financial clearance processes.
• Experience with financial counseling and government assistance programs.
• Experience managing patient access teams and site-level operations.

Responsibilities

• Oversee patient access operations and site-level activities across healthcare facilities.
• Manage patient access teams and coordinate day-to-day operational activities.
• Manage central scheduling, surgery scheduling, and ancillary scheduling.
• Oversee scheduling workflows to support efficient patient access and coordination.
• Oversee referral intake and processing.
• Ensure appropriate order validation and effective referral management.
• Manage financial clearance processes and patient liability estimation.
• Oversee point-of-service collections and patient payment arrangements.
• Oversee financial counseling services for patients.
• Manage Medicaid and government assistance program screening.
• Support presumptive eligibility processes and charity care services.
• Assist with financial assistance applications and guide patients through available support programs.

Skills

Patient Access Operations

Central Scheduling

Surgery Scheduling

Referral Management

Financial Clearance

Payment Arrangements

Medicaid & Government Assistance

Presumptive Eligibility

Charity Care

Team & Site Operations

Job description

Job Title: Patient Access Operations Professional

Location: Onsite - Chicago, IL

Duration: 3 Years

Employment Type: Contract

Work Arrangement: This is an onsite contract position with a duration of three years.

We are seeking an experienced Patient Access Operations professional to manage patient access functions across healthcare facilities. The ideal candidate will have a strong background in healthcare patient access, revenue cycle operations, scheduling, referral management, financial clearance, and financial counseling.

The successful candidate will oversee site-level activities and patient access teams while ensuring efficient scheduling, accurate referral processing, effective financial clearance, and access to appropriate patient financial assistance programs.

Key Responsibilities

Patient Access Management

• Oversee patient access operations and site-level activities across healthcare facilities.
• Manage patient access teams and coordinate day-to-day operational activities.

Scheduling Operations

• Manage central scheduling, surgery scheduling, and ancillary scheduling.
• Oversee scheduling workflows to support efficient patient access and coordination.

Referral Management

• Oversee referral intake and processing.
• Ensure appropriate order validation and effective referral management.
• Manage financial clearance processes and patient liability estimation.
• Oversee point-of-service collections and patient payment arrangements.
• Oversee financial counseling services for patients.
• Manage Medicaid and government assistance program screening.
• Support presumptive eligibility processes and charity care services.
• Assist with financial assistance applications and guide patients through available support programs.

Required Qualifications

• Experience in healthcare patient access and revenue cycle operations.
• Strong knowledge of patient scheduling, referral management, and financial clearance processes.
• Experience with financial counseling and government assistance programs.
• Experience managing patient access teams and site-level operations.

Required Skills

• Patient Access Operations
• Central, Surgery, and Ancillary Scheduling
• Referral Intake and Order Validation
• Financial Clearance and Patient Liability Estimation
• Point-of-Service Collections and Payment Arrangements
• Medicaid and Government Assistance Programs
• Presumptive Eligibility and Charity Care
• Patient Access Team and Site Operations Management