Patient Access Operations Manager

University of Miami; Miami (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Tuition remission

Retirement plan

Job summary

University of Miami invites applications for a Manager, Patient Access in Miami, FL. The role leads onsite patient access and clinic support teams, coordinating with medical directors and departments to optimize patient flow and care delivery.

Responsibilities include supervising PAR & CBOR staff, implementing productivity standards, and developing action plans for continuous improvement aligned with HIPAA and regulatory requirements.

Qualifications

• Leadership and staff supervision experience in a healthcare setting.

Responsibilities

• Oversees onsite patient access and clinic support staff and ensures efficient patient flow.
• Monitors productivity and coordinates staffing to meet provider schedules and patient demand.
• Develops and implements process improvements and standard operating procedures.

Skills

Leadership

Staff supervision

Operations management

Verbal & written communication

Bilingual (English/Spanish)

Education

High School Diploma

Bachelor’s degree preferred

Tools

UChart Cadence/Prelude/Enterprise Billing

Passport HealthWorks Compliance Checker

Availity

RIS-PACS

CaneCare

UMCare

Intellidose

MCSL

Online verification systems

Job description

University of Miami invites applications for a Manager, Patient Access in Miami, FL. The role leads onsite patient access and clinic support teams, coordinating with medical directors and departments to optimize patient flow and care delivery.

Responsibilities include supervising PAR & CBOR staff, implementing productivity standards, and developing action plans for continuous improvement aligned with HIPAA and regulatory requirements.