Patient Access & Operations Lead

Ascension Health; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

403(b) retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Parental leave

Adoption assistance

Legal insurance

Pet insurance

Transportation savings

Job summary

Ascension Health in Milwaukee, WI seeks an individual to lead daily operational workflows within Behavioral Health, ensuring a seamless patient journey from admission through discharge. This role emphasizes collaboration across clinical and administrative teams to optimize access, scheduling, and billing, while maintaining safety and fiscal responsibility.

The position involves defining strategic goals with leadership and contributing to ongoing improvements in clinical outcomes and operational

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Lead daily operational workflows, creating a seamless and efficient environment that empowers the team to deliver exceptional patient care.
• Optimize patient access by managing registration, scheduling, and billing processes to ensure timely care and a smooth experience from arrival to discharge.
• Bridge the gap between clinical and administrative teams, fostering collaborative relationships that ensure effective communication and shared operational success.
• Monitor critical performance metrics—including budget adherence, staffing levels, and regulatory compliance to uphold the highest standards of safety and fiscal responsibility.
• Partner with leadership to define and execute strategic goals, driving continuous improvement in both clinical outcomes and operational productivity.

Education

High School diploma equivalency or 1 year of applicable cumulative job specific experience

Job description

Ascension Health in Milwaukee, WI seeks an individual to lead daily operational workflows within Behavioral Health, ensuring a seamless patient journey from admission through discharge. This role emphasizes collaboration across clinical and administrative teams to optimize access, scheduling, and billing, while maintaining safety and fiscal responsibility.

The position involves defining strategic goals with leadership and contributing to ongoing improvements in clinical outcomes and operational