Patient Access Navigator

Providence Health Plan Group; Spokane (WA); On-site; USD 25,000 - 37,000; Full time

Job summary

Providence is hiring for a Revenue Cycle-related customer access role at Holy Family Hospital-Spokane. The position emphasizes patient-oriented service, registration duties, and collaboration with clinical teams to ensure smooth admission and payment processes.

The role requires a high school diploma or GED and at least one year of experience in customer service or healthcare registration. Some college coursework and CHAA/CRCS certification upon hire are preferred, with registrar or third-party

Qualifications

• H.S. Diploma or GED required.
• One year of customer service or healthcare registration experience.
• Coursework in Medical Terminology or Medical Assistance preferred.
• CHAA or CRCS certification upon hire.
• Registrar or third-party payor experience preferred.

Skills

Customer service

Healthcare registration

Registrar experience

Education

High school diploma or GED

Some college coursework in Medical Terminology or Medical Assistance

CHAA or CRCS certification upon hire

Job description

Providence is hiring for a Revenue Cycle-related customer access role at Holy Family Hospital-Spokane. The position emphasizes patient-oriented service, registration duties, and collaboration with clinical teams to ensure smooth admission and payment processes.

The role requires a high school diploma or GED and at least one year of experience in customer service or healthcare registration. Some college coursework and CHAA/CRCS certification upon hire are preferred, with registrar or third-party