Patient Access Manager

Syneos Health/ inVentiv Health Commercial LLC; Orlando (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

Syneos Health is seeking a Patient Access Manager to lead a team of Patient Access Specialists across an assigned geographic region in launching patient access initiatives for neuroscience products. You will coach the team to achieve business goals, provide reimbursement education, and support benefits investigations and prior authorizations.

The role requires 8+ years in reimbursement/managed care in healthcare/pharma, to travel up to 75%, and to maintain compliance with regulatory standards.

Qualifications

• Bachelor’s degree in a relevant field.
• 8+ years in reimbursement, contract strategy, managed care sales, Part B/Medical benefit, and/or healthcare/pharma.
• Specialty pharmacy channel experience; CMS policy knowledge.
• Current driver’s license and ability to travel overnight up to 75%.
• Must live within territory or within territory boundaries.

Responsibilities

• Lead, manage and develop the skill sets and performance of the Patient Access Specialists to achieve/exceed business goals.
• Direct Patient Access Specialists in providing reimbursement education and leveraging PHI for neuroscience products.
• Develop plans to support benefits investigation and prior authorization processes for neuroscience products and administration/observation.
• Provide communication and motivation to all district members toward delivering customer expectations and show we are customer-driven.
• Ensure team compliance with legal and regulatory requirements.

Skills

Leadership

Coaching

Reimbursement knowledge

CMS policies

Travel readiness

Territory management

Education

Bachelor's degree

Advanced degree

Job description

Description

You propel tactical direction and bring unity to complex business relationships.

In this role, you will be responsible for the successful launch of patient access initiatives of our client within the assigned geographic region. The primary focus of the Patient Access Manager is to ensure that the activities of the Patient Access Specialists contribute to the achievement of the objectives. You will:

• Lead, manage and develop the skill sets and performance of the Patient Access Specialists to achieve/exceed specific business goals. Attract, coach and retain individuals who will ensure high level performance.
• Direct Patient Access Specialists in providing reimbursement education and leveraging patient healthcare information (PHI) for neuroscience products
• Develop plans that effectively help Patient Access Specialists translate and support the benefits investigation and prior authorization processes for neuroscience products and administration/observation
• Provide communication and motivation to all members of the district toward delivering the expectations of the customer. Reinforce the value that we are customer driven.
• Remain fully versed in compliance regulations including legal and regulatory and ensure team is equally trained

Essential Requirements:

• Bachelor's degree
• 8+ years in reimbursement, contract strategy, managed care sales, Part B/ Medical benefit, and/or healthcare/pharmaceuticals
• Specialty pharmacy channel experience; CMS policy and process knowledge
• Current driver's license in good standing along with the ability to travel overnight up to 75%
• Must live within territory or within territory boundaries.

Desired Requirements:

• Advanced degree
• 3+ years in a field reimbursement and access leadership position
• Experience in CNS therapeutic area

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health?

Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our field access teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex reimbursement landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance.

We reward and recognize our people by providing valuable benefits and a quality-of-life balance.

• competitive compensation package
• Health benefits to include Medical, Dental and Vision
• Company match 401k
• flexible paid time off (PTO) and sick time

Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.