Patient Access Manager

Syneos Health; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, and)

Company match 401k

Flexible PTO and sick time

Competitive compensation package

Job summary

Syneos Health in Charlotte, NC is seeking a Patient Access Manager to drive successful launch of patient access initiatives within the assigned geographic region. You will lead and develop Patient Access Specialists to meet business goals and provide reimbursement education for neuroscience products.

Responsibilities include coordinating benefits investigation and prior authorization processes, ensuring compliance, and traveling up to 75% as needed while living within territory boundaries.

Qualifications

• 8+ years in reimbursement, contract strategy, managed care sales, Part B/ Medical benefit, and/or healthcare/pharmaceuticals.
• Specialty pharmacy channel experience; CMS policy and process knowledge.
• Current driver’s license in good standing along with the ability to travel overnight up to 75%.

Responsibilities

• Lead, manage and develop the skill sets and performance of the Patient Access Specialists to achieve/exceed specific business goals.
• Direct Patient Access Specialists in providing reimbursement education and leveraging patient healthcare information (PHI) for neuroscience products.
• Develop plans that translate and support the benefits investigation and prior authorization processes for neuroscience products and administration/observation.
• Provide communication and motivation to all members of the district toward delivering customer expectations and reinforce that we are customer driven.
• Remain fully versed in compliance regulations including legal and regulatory and ensure team is equally trained.

Job description

Updated: August 21, 2026
Location: Charlotte, NC, United States
Job ID:17776-OTHLOC-Ch5wYfwA

You propel tactical direction and bring unity to complex business relationships.

In this role, you will beresponsible for the successful launch of patient access initiatives of our client within the assigned geographic region. The primary focus of the Patient Access Manager is to ensure that the activities of thePatient Access Specialistscontribute to the achievement of the objectives. You will:

• Lead, manage and develop the skill sets and performance of thePatient Access Specialiststo achieve/exceed specific business goals. Attract, coach and retain individuals who will ensure high level performance.
• DirectPatient Access Specialistsin providing reimbursement education and leveraging patient healthcare information (PHI) for neuroscience products
• Develop plans that effectively helpPatient Access Specialiststranslate and support the benefits investigation and prior authorization processes for neuroscience products and administration/observation
• Provide communication and motivation to all members of the district toward delivering the expectations of the customer. Reinforce the value that we are customer driven.
• Remain fully versed in compliance regulations including legal and regulatory and ensure team is equally trained
• 8+ years in reimbursement, contract strategy, managed care sales, Part B/ Medical benefit, and/or healthcare/pharmaceuticals
• Specialty pharmacy channel experience; CMS policy and process knowledge
• Current driver’s license in good standing along with the ability to travel overnight up to 75%
• Must live within territory or within territory boundaries.

Desired Requirements:

• Advanced degree
• 3+years in a field reimbursement and access leadership position
• Experience in CNS therapeutic area

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health?

Our ability to collaborate and problem-solve makes a difference in patients' lives daily. By joining one of our field access teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex reimbursement landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance.

• competitive compensation package
• Health benefits to include Medical, Dental and Vision
• Company match 401k
• flexible paid time off (PTO) and sick time

Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world.

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. To learn more visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.