Patient Access Liaison - TEPEZZA, Dallas East (Rare Disease)

BioSpace; San Antonio (TX); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Patient Access Liaison to join their dedicated team. This role involves providing essential support to patients and healthcare staff, ensuring access to innovative treatments. The ideal candidate will possess a strong background in patient services, excellent communication skills, and a commitment to compliance with healthcare regulations. With opportunities for professional growth and a collaborative culture, this position offers a chance to make a meaningful impact on patient care. Join a mission-driven organization focused on improving lives through innovative medicines.

Benefits

Health Plans

Retirement Contributions

Bonuses

Stock Incentives

Flexible Work Options

Professional Growth Opportunities

Qualifications

• Doctorate with 2 years, Master's with 4 years, or Bachelor's with 6 years in patient services.
• Preferred: Scientific or clinical background, experience with rare diseases.

Responsibilities

• Provide logistical, non-medical educational assistance to patients and caregivers.
• Educate on insurance coverage, prior authorization, and financial support.

Skills

Patient Services

Communication Skills

HIPAA Compliance

Insurance Coverage Knowledge

Prior Authorization Process

Financial Assistance Programs

Education

Doctorate in relevant field

Master's in relevant field

Bachelor's in relevant field

Job description

Patient Access Liaison - TEPEZZA, Dallas East (Rare Disease)

Join Amgen as a Patient Access Liaison - TEPEZZA, Dallas East (Rare Disease) at BioSpace.

Join Amgen's Mission of Serving Patients

At Amgen, our mission is to serve patients living with serious illnesses. Since 1980, we've pioneered biotech advancements in Oncology, Inflammation, General Medicine, and Rare Disease, impacting millions of lives annually. Our culture is collaborative, innovative, and science-driven. Join us to make a lasting impact and grow your career.

How Might You Defy Imagination?

Be part of a global team dedicated to researching, manufacturing, and delivering innovative medicines. Help us reach over 10 million patients worldwide and develop treatments that truly matter.

What You Will Do

As a Patient Access Liaison, you will provide logistical, non-medical educational assistance to patients, caregivers, and healthcare staff. Your role involves educating on insurance coverage, prior authorization, financial support, and maintaining relationships to support ongoing therapy compliance. You will collaborate with internal teams like Market Access, Medical Affairs, Advocacy, and Site of Care to facilitate patient access to treatments.

• Secure HIPAA compliance for patients in your region
• Build relationships with patients and caregivers via various communication methods
• Assess patient needs and develop education and resource plans
• Educate on TEPEZZA coverage, prior authorization, and financial assistance programs
• Support prescribers and care sites on coverage and billing requirements
• Address access challenges and support claim reviews
• Partner with Safety and PV for reporting AEs and product complaints
• Work closely with cross-functional teams to improve patient access
• Maintain compliance with professional, legal, and regulatory standards

What We Expect of You

Minimum qualifications include a Doctorate with 2 years or a Master's with 4 years, or a Bachelor's with 6 years of relevant experience in patient services or access and reimbursement. Preferred qualifications include a scientific or clinical background, experience with rare diseases, HIPAA and FDA knowledge, and strong communication skills. Willingness to travel up to 50% is expected.

What You Can Expect From Us

We offer comprehensive benefits, including health plans, retirement contributions, bonuses, stock incentives, time-off, flexible work options, and opportunities for professional growth.

Apply Now

Join us to make a difference. Apply at careers.amgen.com. The application deadline is 5/16, but we will continue to accept applications until the position is filled.

Amgen is an Equal Opportunity Employer committed to diversity and inclusion. We provide reasonable accommodations for individuals with disabilities during the application and employment process.