Patient Access Liaison (Atlanta, GA)

Compass Pathways Inc.; Palm Coast (FL); On-site; USD 65,000 - 100,000; Full time

Job summary

Compass Pathways is seeking a Field-based Patient Access Liaison to support patient engagement and access strategies for psilocybin therapies in mental health. The role ensures REMS readiness, collaborates on reimbursement education, and addresses patient access barriers across sites with CRM documentation and cross-functional alignment.

Responsibilities include site education on REMS processes, resolving coverage and payment issues, coordinating treatment logistics, and developing strategic

Qualifications

• Minimum 3 years in pharma/biotech patient access, reimbursement or case management.
• Experience with specialty pharmacy, coverage, benefit verification and prior authorization.
• Bachelor's degree and valid driver's license; willingness to travel ~50% within the Atlanta, GA region.

Responsibilities

• Educate sites on REMS processes and ensure operational readiness.
• Handle coverage and payment issues and coordinate treatment logistics.
• Support case-level patient access resolution and maintain compliant CRM documentation.
• Cultivate stakeholder relationships and develop account business plans.
• Collaborate with cross-functional teams while upholding non-promotional boundaries.

Skills

Patient access

Reimbursement knowledge

Specialty pharmacy

Coverage

Benefit verification

Prior authorization

Healthcare ecosystem navigation

Account management

Education

Bachelor's degree

Tools

CRM system

Job description

Role

Field-based Patient Access Liaison supporting Compass Pathways' patient engagement and access strategies for psilocybin treatments in mental health (TRD and PTSD). Primary objectives include ensuring site operational readiness, facilitating REMS certification, providing compliant reimbursement education, and addressing patient access barriers. Responsibilities encompass site education on REMS processes, handling coverage and payment issues, coordinating treatment logistics, supporting case-level access resolution, and maintaining compliant documentation within CRM. The role also involves cultivating stakeholder relationships, developing account business plans, and collaborating with cross-functional teams while upholding non-promotional boundaries.

Requirements

At least 3 years' experience in pharmaceutical or biotech patient access, reimbursement, or case management, with expertise in specialty pharmacy, coverage, benefit verification, prior authorization, and healthcare ecosystem navigation. Proven ability to support patient journey enablement, strengthen site relationships, and execute operational plans with data-driven insights. Bachelor's degree and valid driver's license required; willingness to travel ~50% within the Atlanta, GA, region.

Preferred qualifications

Strategic account support experience and collaborative influencing skills.

High-value specifics

Focus on mental health therapies, REMS program management, specialty pharmacy, and patient access within late-stage clinical trials (post-IND).

Work setup

Field role with extensive travel.