Patient Access & Insurance Verification Specialist

CHRISTUS Health; Corpus Christi (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

CHRISTUS Health in Corpus Christi, Texas, seeks a Patient Access Representative to facilitate welcoming access and establish encounters for hospital service.

The role requires accurate data entry, insurance verification, and calculation of patient portions. It supports compliance with federal regulations and hospital standards while maintaining professional interaction with patients, families, physicians, and payers.

Qualifications

• High School Diploma or equivalent experience preferred.
• 1–3 years of experience preferred.

Responsibilities

• Meets expectations of competencies and provides professional service.
• Accurately inputs all required data for scheduling and registration, including demographic and financial information.
• Verifies insurance eligibility and obtains necessary authorizations for services.
• Calculates and collects the estimated patient portion based on benefits and contracts, including prior balances.
• Performs financial assessment for program assistance.
• Communicates required hospital documents to patients or guardians and obtains signatures.
• Represents the Patient Access department in a professional, courteous manner at ALL times.
• Supports department needs during high patient volume and potential shift changes.
• Completes required training and adheres to standard processes and 5S practices.

Education

High School Diploma or equivalent experience preferred

Job description

CHRISTUS Health in Corpus Christi, Texas, seeks a Patient Access Representative to facilitate welcoming access and establish encounters for hospital service.

The role requires accurate data entry, insurance verification, and calculation of patient portions. It supports compliance with federal regulations and hospital standards while maintaining professional interaction with patients, families, physicians, and payers.