Patient Access & Insurance Coordinator

hshs; Springfield (IL); On-site; USD 51,577,000 - 72,208,000; Full time

Benefits offered by this job

Health coverage

PTO

Retirement benefits

Education assistance

Adoption assistance

Job summary

HSHS St. John's Rehabilitation Services in Sherman, IL is hiring a Patient Account Representative to join our outpatient team.

You will assist with registration, scheduling, insurance verification, prior authorizations, phone inquiries, and other front-office duties to support a smooth patient experience. The ideal candidate is patient-focused, organized, and service-minded, with a strong track record in healthcare front desk operations and a commitment to accurate registration and scheduling.

Qualifications

• High school diploma or equivalent is preferred.
• 2 years of experience processing medical insurance claims is preferred.
• Experience with insurance verification and prior authorizations is a plus.

Responsibilities

• Register patients and schedule appointments, answer phones, and assist with front-office duties.
• Coordinate insurance verifications and prior authorizations to support patient care.

Skills

Customer service

Communication

Organization

Patient-focused

Education

High school diploma or equivalent

Job description

HSHS St. John's Rehabilitation Services in Sherman, IL is hiring a Patient Account Representative to join our outpatient team.

You will assist with registration, scheduling, insurance verification, prior authorizations, phone inquiries, and other front-office duties to support a smooth patient experience. The ideal candidate is patient-focused, organized, and service-minded, with a strong track record in healthcare front desk operations and a commitment to accurate registration and scheduling.