Patient Access & Insurance Coordinator

Peace River Center; Lakeland (FL); On-site; USD 20,664 - 27,552; Full time

Job summary

Peace River Center is seeking a Registrar to provide front-office support across outpatient locations in Lakeland, FL. You will verify insurance, collect co-pays, input data into the electronic health record, and schedule patient appointments with a professional, patient-focused approach.

The role requires High School Diploma or GED, 1 year of customer service, and 1–2 years in healthcare registration or medical billing preferred. Travel to PRC locations may be required.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience, healthcare preferred.

Responsibilities

• Schedule and confirm client appointments.
• Accurately input and update client information in the electronic system.
• Verify insurance requirements and obtain necessary authorizations.
• Collect co-pays and process payments.
• Greet patients and visitors professionally.
• Travel to outpatient offices as needed.
• Reconcile daily charges and payments; prepare deposits.
• Answer incoming calls and direct inquiries.
• Complete patient financial documentation and authorizations.

Skills

Customer Service

Data Entry

Scheduling

Insurance Verification

EHR Systems

Communication

Teamwork

Organization

Problem Solving

Multitasking

Education

High School Diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Peace River Center is seeking a Registrar to provide front-office support across outpatient locations in Lakeland, FL. You will verify insurance, collect co-pays, input data into the electronic health record, and schedule patient appointments with a professional, patient-focused approach.

The role requires High School Diploma or GED, 1 year of customer service, and 1–2 years in healthcare registration or medical billing preferred. Travel to PRC locations may be required.