Patient Access & Front Desk Specialist

Solution for Health International; Manchester (NH); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Prescription coverage

Vision coverage

Disability insurance

Life insurance

Competitive pay

Tuition reimbursement

403(b) retirement plan

Job summary

Elliot Health System seeks a front desk assistant to support clerical operations, greet patients, register them, and handle phones and scheduling. The role includes collecting fees, updating demographics, and coordinating referrals with providers.

Proficiency in MS Office and prior healthcare exposure are preferred to help optimize patient flow and administrative functions within the department.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience: Previous health care setting experience preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

Responsibilities

• Greet and register patients; notify medical staff of arrival.
• Verify current address and insurance status.
• Schedule referral appointments with specialists, tests, and labs.
• Complete prior authorizations for testing per insurance rules.
• Collect payments and schedule follow-up or specialty appointments.
• Maintain providers' schedules and confirm daily appointments.
• Support efficient patient registration and propose improvements.

Skills

Greeting and registration

Answering phones

Scheduling appointments

Patient charges & demographics entry

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Elliot Health System seeks a front desk assistant to support clerical operations, greet patients, register them, and handle phones and scheduling. The role includes collecting fees, updating demographics, and coordinating referrals with providers.

Proficiency in MS Office and prior healthcare exposure are preferred to help optimize patient flow and administrative functions within the department.