Patient Access Enablement Lead / Boston

UCB Inc.; Boston (MA); Hybrid; USD 148,000 - 195,000; Full time

Job summary

UCB Inc. in the Boston area is seeking a Patient Access Enablement Lead to optimize patient access, referral-to-start conversion, and operational performance across a growing rare disease portfolio.

You will partner across Patient Services, Market Access, Commercial Operations, and Sales to translate data into actionable steps that improve the patient journey. This hybrid role emphasizes analytical rigor, cross-functional collaboration, and scalable process improvements to drive value for

Qualifications

• Bachelor's degree required.
• 7+ years in pharma/biotech/healthcare.
• Minimum 2 years in rare diseases in your area of work.

Responsibilities

• Analyze patient access and operational data to identify performance opportunities.
• Uncover barriers impacting therapy initiation and referral conversion.
• Develop dashboards, KPIs, and reporting solutions.
• Generate actionable insights to support business decisions and execution.
• Facilitate cross-functional discussions focused on patient access improvement.
• Recommend scalable processes and operational best practices.

Skills

Analytical thinking

Cross-functional collaboration

Communication skills

Problem solving

Education

Bachelor's degree

Advanced degree or equivalent

Tools

Data visualization tools

Job description

JOB DESCRIPTION

Make your mark for patients

We are seeking an analytical, collaborative, and results-driven Patient Access Enablement Lead to join our U.S.-based Rare Disease team. This hybrid role is based at UCB's offices in the Boston, MA area.

About the Role

Are you passionate about using data to improve patient access and help patients start therapy sooner? As the Patient Access Enablement Lead, you will partner across multiple functions to identify barriers throughout the patient journey and transform complex data into actionable insights that drive measurable improvements. You will play a key role in optimizing patient access, referral-to-start conversion, and operational performance across a growing rare disease portfolio.

Who You'll Work With

You will collaborate closely with Patient Services, Field Reimbursement, Market Access, Commercial Operations, Sales Leadership, and other cross-functional stakeholders. Together, you will identify opportunities, align on solutions, and implement strategies that improve the overall patient experience and access journey.

What You'll Do

• Analyze patient access and operational data to identify performance opportunities.
• Uncover barriers impacting therapy initiation and referral conversion.
• Develop dashboards, key performance indicators, and reporting solutions.
• Generate actionable insights to support business decisions and execution.
• Facilitate cross-functional discussions focused on patient access improvement.
• Recommend scalable processes and operational best practices.

Interested? For This Role We're Looking For

Minimum Requirements

• Bachelor's degree.
• A minimum of 7 years of experience in the pharmaceutical, biotechnology, or healthcare industry.
• A minimum of 2 years of rare diseases, in your area/scope of work as Case Manager, Rare reimbursement Executive or Business Analytics Lead.

Preferred Qualifications

• Bachelor's degree in business, Healthcare, Life Sciences, or related field
• Advanced degree or equivalent combination of education and experience.
• Experience analyzing complex healthcare data and developing actionable insights.
• Knowledge of patient access, reimbursement, and payer landscapes.
• Experience supporting patient services or reimbursement operations.
• Experience working with Market Access or Commercial Operations teams.
• Knowledge of healthcare compliance, privacy, and data governance.
• Experience developing executive-level reporting and performance dashboards.
• Understanding of infusion networks or site-of-care strategies.
• Strong analytical, problem-solving, and communication skills.
• Proven ability to influence and collaborate across cross-functional teams

This positions reasonably anticipated base salary range is $148,000.00 - $195,000.00 annually. The actual salary offered will take into account related knowledge, skills, experience and location among other factors and may fall outside the expected range.

Are you ready to 'go beyond' to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!

About us

UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9,000 people in all four corners of the globe, inspired by patients and driven by science.

Why work with us?

At UCB, we don't just complete tasks, we create value. We aren't afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We 'go beyond' to create value for our patients, and always with a human focus, whether that's on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

At UCB, we've embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [e-mail]. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.