Patient Access Enablement Lead

Biopharma Careers; Smyrna (GA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

UCB is seeking a Patient Access Enablement Lead in Smyrna, Georgia, in a hybrid role. The candidate will work within the Rare Disease team to analyze data, identify opportunities, and drive improvements in patient access and reimbursement workflows.

Minimum requirements include a Bachelor’s degree, 7+ years in pharma/healthcare, and 2+ years in rare diseases. This role emphasizes collaboration across Patient Services, Market Access, and Commercial Operations.

Qualifications

• Bachelor's degree required.
• 7+ years experience in pharmaceutical/biotech/healthcare.
• 2+ years in rare diseases.

Responsibilities

• Analyze patient access and operational data to identify performance opportunities.
• Uncover barriers impacting therapy initiation and referral conversion.
• Develop dashboards, KPIs, and reporting solutions.
• Generate actionable insights to support business decisions and execution.
• Facilitate cross-functional discussions focused on patient access improvement.
• Recommend scalable processes and operational best practices.

Skills

Analytical skills

Cross-functional collaboration

Communication skills

Problem solving

Influence/team leadership

Education

Bachelor's degree

Advanced degree

Job description

Make your mark for patients

About the Role

We are seeking an analytical, collaborative, and results-driven Patient Access Enablement Lead to join our U.S.-based Rare Disease team. This hybrid role is based at UCB’s offices in Smyrna, Georgia, in the Atlanta area.

Who You'll Work With

You will collaborate closely with Patient Services, Field Reimbursement, Market Access, Commercial Operations, Sales Leadership, and other cross-functional stakeholders. Together, you will identify opportunities, align on solutions, and implement strategies that improve the overall patient experience and access journey.

What You'll Do

• Analyze patient access and operational data to identify performance opportunities.
• Uncover barriers impacting therapy initiation and referral conversion.
• Develop dashboards, key performance indicators, and reporting solutions.
• Generate actionable insights to support business decisions and execution.
• Facilitate cross-functional discussions focused on patient access improvement.
• Recommend scalable processes and operational best practices.

Interested? For This Role We're Looking For

Minimum Requirements

• Bachelor's degree.
• A minimum of 7 years of experience in the pharmaceutical, biotechnology, or healthcare industry.
• A minimum of 2 years of rare diseases, in your area/scope of work.

Preferred Qualifications

• Bachelor's degree in business, Healthcare, Life Sciences, or related field
• Advanced degree or equivalent combination of education and experience.
• Experience analyzing complex healthcare data and developing actionable insights.
• Knowledge of patient access, reimbursement, and payer landscapes.
• Experience supporting patient services or reimbursement operations.
• Experience working with Market Access or Commercial Operations teams.
• Knowledge of healthcare compliance, privacy, and data governance.
• Experience developing executive-level reporting and performance dashboards.
• Understanding of infusion networks or site-of-care strategies.
• Strong analytical, problem-solving, and communication skills.
• Proven ability to influence and collaborate across cross-functional teams

Internal applicants

Internal applicants should be in their current job for at least 12 months, must meet performance standards and are not on formal corrective/disciplinary process (PIP), warning, final warning, or compliance warning letters within the last 12 months. Please inform your Manager or your Talent Partner before applying to any internal job opportunities.

Hybrid work

At UCB, we’ve embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description, this role is hybrid with 40% of your time spent in the office, irrespective of your current contractual agreement. Should your current working arrangements differ, please contact your Talent Partner to discuss, before submitting your application.

Equal Opportunity

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.

Reasonable accommodation

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [e-mail] . Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.