Patient Access & Eligibility Specialist (On-Site)

University of Miami; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

The University of Miami/UHealth at Doral is seeking a Patient Access Representative 2 (On-Site) to register patients for clinical services, verify insurance benefits, explain required documents, and collect payments.

The role requires a High School Diploma and at least two years of relevant experience, with strong data entry, effective communication, and discretion in handling confidential information. This is an on-site position with competitive benefits.

Qualifications

• General knowledge of office procedures.
• Skill in data entry with minimal errors.
• Ability to communicate effectively in both oral and written form.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion

Responsibilities

• Registers patients for clinical services and collects payments.
• Obtains, confirms, and enters demographic, financial, and clinical information for financial clearance.
• Contacts patients’ families or physicians’ offices to obtain missing insurance information.
• Verifies insurance and confirms eligibility; notifies patient and referring physician if eligibility fails.
• Collaborates with scheduling departments to identify add-on patients.
• Obtains necessary authorizations, pre-certifications, and referrals.
• Notifies patients of liabilities and collects funds.
• Maintains records and documentation in the system of record.

Skills

Data entry

Effective communication

Attention to detail

Discretion with information

Education

High School Diploma or equivalent

Job description

The University of Miami/UHealth at Doral is seeking a Patient Access Representative 2 (On-Site) to register patients for clinical services, verify insurance benefits, explain required documents, and collect payments.

The role requires a High School Diploma and at least two years of relevant experience, with strong data entry, effective communication, and discretion in handling confidential information. This is an on-site position with competitive benefits.