Patient Access Coordinator I / Registration - AHN Montour Health + Sports Medicine Center - Ful[...]

High Market Health; Coraopolis (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a detail-oriented Patient Access Coordinator to enhance patient experiences. This role involves scheduling, insurance verification, and financial clearance, ensuring a seamless process for patients and families. The ideal candidate will possess strong customer service skills and a solid understanding of medical terminology. Join a team that values ethical standards and compliance while providing essential services to the community. This is an exciting opportunity to contribute positively to patient care within a supportive environment.

Benefits

Sign-on Bonus

Health Benefits

Flexible Scheduling

Professional Development Opportunities

Qualifications

• High school diploma or GED required, with related experience preferred.
• Proficiency with PC and software applications is essential.

Responsibilities

• Conduct scheduling and pre-registration functions, ensuring accurate patient data.
• Verify insurance information and communicate with relevant parties.

Skills

Patient Scheduling

Insurance Verification

Customer Service

Data Entry

Education

High School Diploma or GED

Experience in Medical/Financial Settings

Tools

PC Software Applications

Job description

Company :

Allegheny Health Network

Job Description :

$1,000 Sign-on Bonus

Sign-on bonus is for external hires only. Recipients must stay with AHN for a minimum of 1 year. Rehires may not have worked with AHN within the previous 12 months to qualify.

GENERAL OVERVIEW:

Completes processes such as scheduling, pre-registration, financial clearance, authorization, referral validation, and pre-serviceability estimations and collections within Patient Access. Creates the first impression of AHN's services to patients and families, articulates information clearly, and assumes clinical and financial risk when collecting and documenting patient information.

ESSENTIAL RESPONSIBILITIES:

1. Conducts scheduling and pre-registration functions, validates demographic data, verifies medical benefits, corrects data for accurate billing, accounting for 30% of responsibilities.
2. Verifies insurance information through various methods, identifies authorization/referral requirements, and communicates with relevant parties, accounting for 20%.
3. Identifies patient financial responsibilities, calculates estimates, collects liabilities, posts transactions, and escalates complex cases, accounting for 20%.
4. Provides a positive patient experience, maintains good relationships with patients, staff, and external agencies, accounting for 10%.
5. Maintains productivity standards, suggests improvements, accounting for 10%.
6. Follows organizational policies, completes mandatory training, accounting for 10%.
7. Performs additional duties as assigned.

QUALIFICATIONS:

Minimum:

• High school diploma or GED, or 1-3 months related experience, or equivalent.
• One year of related experience preferred, especially in medical, financial, or customer service settings.
• Proficiency with PC and software applications.

Preferred:

• Knowledge of medical terminology and insurance verification.
• Experience in call/service centers.

Disclaimer: The job description outlines general duties and responsibilities and may not include all tasks required. Employees must adhere to ethical, legal, and behavioral standards, including HIPAA compliance and data security policies. All employees are responsible for protecting confidential information and complying with applicable laws and company policies.

Highmark Health and affiliates prohibit discrimination based on protected categories and are committed to accessibility. For assistance or accommodations, contact HR Services Online at [e-mail].