Patient Access Coordinator - 3rd shift

Baptist Health; Louisville (KY); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare organization in Louisville, KY, is looking for a Patient Access Coordinator. This position is responsible for completing the admissions process for patients, verifying insurance eligibility, and maintaining compliance with regulations. Strong customer service skills and extensive insurance experience are essential. Opportunity to make a significant impact on the revenue cycle and patient experience.

Qualifications

• Exemplary customer service skills are crucial.
• Extensive insurance experience/training is vital to success.
• Must type 40-45 words per minute.

Responsibilities

• Complete admissions process for inpatients and outpatients.
• Verify insurance eligibility and assist with collections.
• Maintain compliance with state and federal regulatory requirements.

Skills

Customer service skills

Insurance verification

Confidentiality awareness

Education

High school diploma or equivalent

Job description

Overview

Baptist Health is looking for a Patient Access Coordinator to join our team in Louisville, KY

Patient Access Coordinators are imperative to the overall success of the entire revenue cycle. Most of the information submitted on a claim derives from an Access team member. They are primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Extensive insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services. Verifying insurance eligibility, compliance, point of service estimates and collections are part of their responsibility.

Responsibilities

• Complete admissions process for inpatients and outpatients.
• Verify insurance eligibility; provide compliance, point of service estimates, and assist with collections.
• Maintain compliance with state and federal regulatory requirements and HIPAA privacy standards.
• Provide exemplary customer service while protecting patient confidentiality and informing patients of their rights.

Qualifications

• High school diploma or equivalent
• Must type 40-45 wpm
• Registration experience preferred
• Extensive insurance experience/training is vital to success in this role

Baptist Health is an Equal Employment Opportunity employer.