Patient Access Coordinator - 1st shift

Baptist Health; Lexington (KY); On-site; USD 35,000 - 48,000; Full time

Job summary

Baptist Health in Lexington, KY is seeking a Patient Access Coordinator to support the revenue cycle by handling admissions for inpatients and outpatients. The role requires accurate data collection, strong customer service, and strict privacy adherence under HIPAA and company policy.

The position involves pre-registration, insurance verification, compliance duties, POS estimates and collections, with potential financial counseling responsibilities as needed.

Qualifications

• High school diploma or equivalent is required.
• Typing 40-45 words per minute is required.
• Registration experience is preferred.

Responsibilities

• Complete admissions process for inpatients and outpatients.
• Perform pre-registration, registration, and verify insurance eligibility.
• Ensure HIPAA compliance and patient confidentiality at all times.
• Provide Point of Service estimates and collections; may assist with financial counseling.

Skills

Typing speed 40-45 wpm

Customer service

Confidentiality awareness

Education

High school diploma or equivalent

Job description

Summary Job Description: Baptist Health is looking for a Patient Access Coordinator to join their team in Lexington, KY. This is the job you've been waiting for! Join a company that invests in you and values your experience working to help others. We offer a collaborative workplace, within a team that supports and respects each other. Patient Access Coordinators are imperative to the overall success of the entire revenue cycle. Most of the information submitted on a claim derives from an Access team member. They are primarily responsible for completing a thorough admissions process of all inpatients and outpatients. Exemplary customer service skills are crucial in this role, as the Patient Access Coordinator must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Extensive Insurance experience/training is vital to success within this role. Employee will maintain compliance with state and federal regulatory body requirements regarding access services. Pre-registration, registration, verifying Insurance Eligibility, Compliance, Point of Service estimates and collections are part of their responsibility. Patient Access Coordinators may also be assigned Financial Counseling duties.

Requirements High school diploma or equivalent Must type 40-45 wpm Registration Experience Preferred.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to

Baptist Health is an Equal Employment Opportunity employer. Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40-bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians. EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing. NOTICE OF NONDISCRMISSION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.