Patient Access Concierge: Front Desk & Support

R1 RCM; Town of Texas (WI); On-site; USD 21,000 - 25,000; Full time

Job summary

R1 RCM Inc. in Wisconsin is seeking a Patient Access Clerk to support patient registration, route written communications, and handle general inquiries. This on-site role involves welcoming patients and visitors, managing inquiries, and prioritizing workloads on each shift.

No prior experience is required, and a High School diploma or equivalent is considered. The position offers a climate-controlled, well-lit work environment with opportunities to learn and grow within the health services team.

Qualifications

• High School diploma or equivalent.
• No prior experience required.
• On-site position; ability to work in a well-lit, climate-controlled environment.

Responsibilities

• Utilization of technology to support patient registration.
• Routes written communications as appropriate.
• Communicates with others in person, by telephone, and/or email utilizing various communication technologies.
• Will receive patients and visitors and handle general inquiries.
• Determines work priorities on assigned shifts.
• Assist with supporting associates on new procedures and duties to be performed.
• Performs other duties as assigned by Patient Access Manager or Team Lead as needed.

Education

High School - Equivalent experience will be considered

Job description

R1 RCM Inc. in Wisconsin is seeking a Patient Access Clerk to support patient registration, route written communications, and handle general inquiries. This on-site role involves welcoming patients and visitors, managing inquiries, and prioritizing workloads on each shift.

No prior experience is required, and a High School diploma or equivalent is considered. The position offers a climate-controlled, well-lit work environment with opportunities to learn and grow within the health services team.