Patient Access & Benefits Specialist

BHMG Baptist Health Medical Group Inc.; Springlee (KY); On-site; USD 34,000 - 48,000; Full time

Job summary

Baptist Health Medical Group is seeking a Patient Access Coordinator for the Maternal Fetal Medicine department in the St. Matthews area.

This full-time, first-shift position focuses on registering patients, verifying insurance, and collecting accurate demographic information to ensure smooth visits. Responsibilities include answering phones, pre-registering patients, discussing benefits with patients, and maintaining all patient visit data in the system while complying with state and federal

Qualifications

• High school diploma or equivalent required.
• Experience in patient access or front desk preferred.
• Ability to verify insurance and patient demographic information.
• Excellent customer service skills.
• Familiarity with access software systems.

Responsibilities

• Registers patients promptly, collecting demographics and insurance data.
• Answers phones, directs patients, and handles inquiries.
• Verifies eligibility and benefits prior to visit.
• Pre-registers patients and explains payment expectations.
• Maintains patient visit information in the system.
• Adheres to legal and regulatory requirements for access services.

Skills

Patient Access

Coordinator

Front Desk

Office

Front Office

Receptionist

Clinic

Customer Service

Administrative

Education

High school diploma or equivalent

Tools

Access software systems

Job description

Baptist Health Medical Group is seeking a Patient Access Coordinator for the Maternal Fetal Medicine department in the St. Matthews area.

This full-time, first-shift position focuses on registering patients, verifying insurance, and collecting accurate demographic information to ensure smooth visits. Responsibilities include answering phones, pre-registering patients, discussing benefits with patients, and maintaining all patient visit data in the system while complying with state and federal