Patient Access & Benefits Lead — Multi-Clinic Ops

Ponca Tribe of Nebraska; Omaha (NE); On-site; USD 51,000 - 78,000; Full time

Job summary

The Ponca Tribe of Nebraska is seeking a Patient Access & Benefits Supervisor to lead front office operations across Ponca Health Services clinics in Omaha and surrounding locations. You will supervise registration, scheduling, and patient benefits staff, ensuring accurate insurance verification and compliant processes while delivering excellent patient service.

This exempt, full-time role reports to the PHS COO and requires strong leadership, process improvement, and collaboration with clinical

Qualifications

• Associate degree in healthcare administration, business, public health, or related field (or equivalent).
• At least three years of healthcare registration, patient access, or insurance benefits experience.
• Two years of supervisory or leadership experience.
• Knowledge of insurance verification and third‑party payer requirements.

Responsibilities

• Supervise registration, scheduling, and patient benefits staff across multiple locations.
• Oversee insurance eligibility verification and demographic documentation.
• Coordinate benefits applications and alternative resources for patients.
• Develop staffing plans, train frontline staff, and monitor quality assurance.
• Travel regularly to satellite clinics to support operations.

Skills

Organizational skills

Communication skills

Customer service

Insurance verification

Payer requirements

EHR systems

Scheduling systems

Microsoft Office

Travel between clinics

Education

Associate degree in health administration / related field

Bachelor’s degree in health admin or related field

Tools

EHR systems

Scheduling systems

Microsoft Office

Job description

The Ponca Tribe of Nebraska is seeking a Patient Access & Benefits Supervisor to lead front office operations across Ponca Health Services clinics in Omaha and surrounding locations. You will supervise registration, scheduling, and patient benefits staff, ensuring accurate insurance verification and compliant processes while delivering excellent patient service.

This exempt, full-time role reports to the PHS COO and requires strong leadership, process improvement, and collaboration with clinical