Patient Access & Authorization Specialist

Stanfordmedicinechildrenshealth; United States; On-site; USD 60,000 - 85,000; Full time

Job summary

Lucile Packard Children’s Hospital Stanford is seeking an Authorization Coordinator to manage day-to-day financial clearance for scheduled services and serve as a resource on referral and authorization issues across departments.

Reporting to the Authorization Assistant Manager, the role emphasizes high-quality customer service, adherence to PCARES practices, and regulatory compliance in all activities.

Qualifications

• Requires effective communication and problem-solving abilities.
• Strong customer service and patient advocacy skills.
• Ability to analyze operational and procedural problems and propose solutions.
• Knowledge of medical terminology and payer processes.

Responsibilities

• Act as a patient and family advocate to obtain necessary information for referrals and authorizations.
• Collaborate with providers and staff to obtain referrals and authorizations.
• Track, follow up, and resolve authorization issues and denials.
• Ensure authorizations are completed timely to minimize financial risk for the organization.
• Coordinate with departments and payers to resolve insurance issues and deferrals.

Education

High school diploma or GED

Job description

Lucile Packard Children’s Hospital Stanford is seeking an Authorization Coordinator to manage day-to-day financial clearance for scheduled services and serve as a resource on referral and authorization issues across departments.

Reporting to the Authorization Assistant Manager, the role emphasizes high-quality customer service, adherence to PCARES practices, and regulatory compliance in all activities.