Authorization Specialist - Patient Access & Payer Liaison

Lucile Salter Packard Children's Hospital at Stanford; Menlo Park (CA); On-site; USD 47,000 - 59,000; Full time

Job summary

Lucile Packard Children's Hospital Stanford is seeking an Authorization Coordinator to manage day-to-day financial clearance for scheduled services and serve as a resource on referral/authorization issues. The role supports high-quality, patient-centered service across departments while adhering to hospital PCARES practices and policies.

The coordinator will liaise with providers and staff, track authorizations, and resolve payer questions, ensuring timely submissions and accurate documentation

Qualifications

• Education: High school diploma or GED equivalent
• Experience: Two years of directly-related experience
• Licensure/Certification: None required.

Responsibilities

• Act as patient and family advocate to obtain necessary information and fulfill payers' referral/authorization requirements.
• Collaborate with providers and staff to promote success of obtaining referrals and authorizations.
• Track patient accounts on authorization status and assist team with prioritizing urgent cases and securing authorizations in advance.
• Process and follow-up on authorizations with denials, peer-to-peer or further medical justification requirements.
• Communicate with access nurse or clinician for triage and resolution of insurance issues.

Skills

Analytical thinking

Communication

Interpersonal skills

Medical terminology

Payer knowledge

Education

High school diploma or GED

Tools

Computer systems

Job description

Lucile Packard Children's Hospital Stanford is seeking an Authorization Coordinator to manage day-to-day financial clearance for scheduled services and serve as a resource on referral/authorization issues. The role supports high-quality, patient-centered service across departments while adhering to hospital PCARES practices and policies.

The coordinator will liaise with providers and staff, track authorizations, and resolve payer questions, ensuring timely submissions and accurate documentation