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Piedmont Healthcare is seeking a dedicated Patient Access representative to support patient accounts and ensure accurate insurance coverage. The role involves calculating financial responsibilities and processing payments, requiring strong communication skills and prior healthcare experience.
Description:
RESPONSIBLE FOR:
Serves as patient facing support for the Patient Access Department within Piedmont Healthcare. Ensures patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Secures patient consent and acknowledgement on required forms/notices.
Qualifications:
MINIMUM EDUCATION REQUIRED:
High School graduate or GED equivalent.
MINIMUM EXPERIENCE REQUIRED:
One (1) year exp in one of the following:
1. Healthcare Revenue Cycle
2. Clinical role
3. Related clerical accounting/finance/retail.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None.
ADDITIONAL QUALIFICATIONS:
Three (3) years of healthcare Revenue Cycle experience preferred.
Certification with Healthcare Financial Management Association, or Certified Revenue Cycle Representative preferred.
Prior Epic experience preferred.