Patient Access Associate - Part-Time (Thursday - Saturday/8 a.m. - 4:30 p.m.)

Quorum Health Corporation; Mesquite (NV); On-site; USD 30,000 - 40,000; Part time

Job summary

Quorum Health Corporation is looking for a part-time Patient Access Associate to join their team at Mesa View Regional Hospital, located in Mesquite, NV. In this role, you will assist patients during the check-in process, ensuring their information is collected accurately while also addressing their concerns with compassion.

This position requires multitasking skills and comfort with technology; no prior experience in healthcare is necessary. You will work in a fast-paced environment, supporting patients and navigating their registrations while ensuring a positive experience.

Qualifications

• Ability to work on computers and answer phones in a busy environment.
• Comfortable working across multiple programs and typing quickly.
• Prepared to handle interactions with patients, including those who may be ill.

Responsibilities

• Help patients check into the hospital efficiently.
• Collect and input patient information accurately.
• Listen to and address patients' fears and concerns.

Skills

Multi-tasking

Compassionate communication

Quick study with technology

Education

High School Diploma or GED

Job description

Patient Access Associate - Part-Time (Thursday - Saturday/8 a.m. - 4:30 p.m.)

Job Category: Finance and Accounting

Requisition Number: PATIE035629

• Part-Time
• On-site

Locations

Mesa View Regional Hospital
1299 Bertha Howe Ave
Mesquite, NV 89027, USA

Mesa View Regional Hospital
1299 Bertha Howe Ave
Mesquite, NV 89027, USA

As our Customer Service Representative, you’ll work to help our patients check into the hospital. It’s fast‑paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion – not just to hear information, but to address their fears, concerns, and questions.

To thrive in this job, you’ll need to be a confident multi‑tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.

What you can expect working in Patient Registration (Customer Service):

• Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check‑ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
• Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow‑up questions and build rapport in real time.
• Fast‑paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job.
• A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.

Requirements:

• High School Diploma or GED

Equal Opportunity Employer
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