Part Time Customer Service Representative - Patient Registration

3M HEALTHCARE; Logan (UT); On-site; USD 2,066,400 - 2,906,736; Full time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Customer Service Representative in Patient Registration at Intermountain Logan Regional Hospital. You will be the first friendly face patients meet when they check into the hospital, helping navigate the registration process and answer questions with compassion.

The role involves working across computer systems to register patients efficiently, answering phones, and supporting patients who may be ill or anxious while ensuring accurate information collection.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Medical or healthcare experience preferred but not required.

Responsibilities

• Assist patients through the registration process with confidence, clarity and compassion.
• Register patients across multiple computer systems and respond to questions quickly in a fast-paced environment.

Skills

Customer service

Education

High School Diploma or GED

Job description

Location & Shift

Location: Intermountain Logan Regional Hospital
Shift: Emergency Department, Saturday and Sunday, 6am - 6:30 PM

Position Overview

Ready to start a meaningful career in healthcare – even if you’ve never worked in the field before? Join R1, the industry leader transforming how hospitals and health systems support patients with cutting‑edge technology, automation, and compassionate human care.

As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital.

Key Responsibilities

• Help patients navigate the registration process
• Answer questions with confidence, clarity, and compassion
• Gather accurate information quickly in a fast‑paced environment
• Build trust with patients during moments when they may be scared, confused, or overwhelmed

Day‑to‑Day Activities

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Requirements

• High School Diploma or GED required
• Strong customer service experience required
• Medical or healthcare experience (preferred but not required)

Compensation

For this US‑based position, the base pay range is $15.00 - $21.10 per hour. Individual pay is determined by role, level, location, job‑related skills, experience, and relevant education or training.

About the Company

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

Equal Employment Opportunity

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312‑496‑7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights. Consent To learn more, visit: R1RCM.com