Patient Access Associate/Main Admitting - PER DIEM

Valley Medical Center & Clinics; Renton (WA); Presencial; USD 32.000 - 53.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

Retirement plan with employercon tribu

Generous paid time off including vac,S

Life and disability insurance

Flexible spending accounts

Employee wellness and assistance

Descripción de la vacante

Valley Medical Center & Clinics seeks a Per Diem Patient Access Associate/Main Admitting to join our non-clinical team in Renton. The role handles scheduling for hospital and clinic services, including pre-registration, insurance verification, and patient check-in, with emphasis on accurate registration and timely service delivery.

The position requires high school completion, basic keyboarding, and strong communication skills.

Formación

• High School Diploma or GED required.
• Excellent communication skills including verbal, written, and listening.
• Knowledge of medical terminology preferred.
• Experience with front office in healthcare settings is desirable.

Responsabilidades

• Schedule services in hospital and clinic settings.
• Perform pre-registration and insurance verification.
• Handle check-in/check-out and patient registration.
• Provide accurate estimates and collect payments.
• Coordinate scheduling in-person in departments and with MyChart requests.

Conocimientos

Front desk

Communication skills

Multitasking

Typing speed

Medical terminology

Educación

High School Diploma or GED

Herramientas

Electronic Medical Records

Microsoft Office

Windows OS

Descripción del empleo

Patient Access Associate/Main Admitting - PER DIEM

• Part-time
• Shift: Day
• FTE: 0.0
• Exempt from Overtime: No
• Department: Non-Clinical
• Compensation: USD 22.95 - USD 38.35 - hourly

About Valley Medical Center & Clinics

Founded in 1947, Valley Medical Center & Clinics (VMCC) is the oldest and largest public hospital district in Washington state and the largest nonprofit healthcare provider in South King County. Valley serves more than 600,000 residents through a comprehensive network of more than 50 primary, urgent, and specialty care clinics across South King County, and a 341-bed acute care hospital located in Renton. As a Level III Trauma Center, Valley provides advanced emergency, medical, surgical, and specialty care, including cancer treatment, heart and vascular services, neurosciences, orthopedics, stroke and spine care, childbirth and neonatal services, and critical care. Guided by our mission of caring for our community like family, Valley is committed to improving the health and well-being of the vibrant communities we serve through accessible, compassionate, high-quality care. Learn more at valleymed.org.

The Patient Access Associate position is responsible for scheduling services in hospital and clinic services using inbound and outbound call handling and MyChart requests. Responsibilities also include scheduling, pre-registration, insurance verification, registration, check-in (admission of patients), estimates, payment collections, check-out, and scheduling in-person in their respective departments.

Prerequisites

• High School Graduate or equivalent (G.E.D.) required.
• Minimum one-year front office experience in a physician office or hospital access department; scheduling, registering, using multi-line phone systems, Electronic Medical Record systems, and working with several software programs at the same time.
• Demonstrates basic skills in keyboarding (35 wpm).
• Computer experience in a windows-based environment.
• Excellent communication skills including verbal, written, and listening.
• Knowledge of medical terminology and abbreviations. Ability to spell and understand commonly used terms, preferred.

General Qualifications

• Ability to function effectively and interact positively with patients, peers and providers at all times.
• Ability to access, analyze, apply and adhere to departmental protocols, policies and guidelines.
• Ability to provide verbal and written instructions.
• Demonstrates understanding and adherence to compliance standards.
• Demonstrates excellent customer service skills throughout every interaction with patients, customers, and staff: a. Ability to communicate effectively in verbal and written form. b. Ability to actively listen to callers, analyze their needs and determine the appropriate action based on the customer’s needs. c. Ability to maintain a calm and professional demeanor during every interaction.
  d. Ability to interact tactfully and show empathy. e. Ability to communicate and work effectively with the physical and emotional development of all age groups.
• Ability to analyze and solve complex problems that may require research and creative solutions with patient on the telephone line.
• Ability to document per procedural template requirements, gather pertinent information and enter data into computer while talking with callers.
• Ability to utilize third party payer/insurance portals to identify insurance coverage and eligibility; detailed knowledge of insurance providers, their portals and their expectations for authorization approval for referral services/appointments.
• Ability to function effectively in an environment where it is necessary to perform several tasks simultaneously, and where interruptions are frequent.
• Ability to organize and prioritize work.
• Ability to multitask while successfully utilizing varying computer tools and software packages, including: a. Utilize multiple monitors in facilitation of workflow management b. Scanning and electronic faxing capabilities c. Electronic Medical Records d. Telephone software systems e. Microsoft Office Programs
• Ability to successfully navigate and utilize the Microsoft office suite programs.
• Ability to work in a fast-paced environment while handling a high volume of inbound calls.
• Ability to meet or exceed department performance standards for Registration Quality, Productivity and Collections.
• Ability to speak, spell and utilize appropriate grammar and sentence structure.

Build your future with Valley Medical Center & Clinics! Join a team that values its people and offers excellent benefits and opportunities to grow.

• Medical, dental, and vision insurance
• Retirement plan with employer contributions
• Generous paid time off, including vacation, sick leave, and holidays
• Life and disability insurance
• Flexible spending accounts
• Employee wellness and assistance programs

Valley Medical Center & Clinics is committed to equal employment opportunity (EEO) and nondiscrimination in all aspects of employment and participation in its programs.

We do not provide sponsorship opportunities at this time.

• Valley Medical Center & Clinics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.